McDonald's

3.4
1544 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2726 Broadway, New York, NY
10025, United States

Hours

Reviews

3.4
1,544 reviews
5 stars
536
4 stars
332
3 stars
253
2 stars
121
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The location was often described as dirty, with issues related to unsanitary conditions and a lack of seating due to homeless individuals.

Staff Attitude

Many reviews highlighted the unprofessional and unfriendly behavior of staff, with some customers feeling discriminated against.

Food Consistency

While some customers enjoyed the food, many experienced issues with incorrect orders and food quality.

Safety Concerns

Several reviews mentioned safety issues, including fights and the presence of homeless individuals, making customers feel uncomfortable.
  • JT
    Jahongir Toshtemirov
    6 days ago
    1.0
    The workers are very disrespectful.🤬😡🤬
  • MB
    Marcelo Borrell
    Nov 15, 2025
    1.0
    Asked for a ranch sauce and was asked to pay for it. Feels ridiculous to pay extra for a single condiment.
  • Z2
    zahifito 2
    Nov 7, 2025
    1.0
    Worst mcdonalds ever. My sausage biscuits are always rock hard and cold. Avoid.
  • ML
    Michael Liszewski
    Oct 25, 2025
    1.0
    Was staying nearby and made this mistake of coming here twice. I should have known better than returning here after they served me burnt McNuggets. When I returned they served me burnt breakfast burrito and there wasn't anything with caffeine in the Freestyle machine (that kept rebooting, which was painfully slow).
  • SM
    salma maolin-mohamed
    Oct 15, 2025
    1.0
    the worst mcdonald in NYC, very under staffed . the cashier will look you in your eyes and walk away . no one helps you unless you raise your voice. i was standing there for over 15 min to pick up food that has been ready cuz no one wants to approach you . terrible service don’t waste your time here go to the one on 96

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2726 Broadway, New York?

McDonald's at 2726 Broadway is open 24 hours every day of the week, including holidays.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 2726 Broadway provides drive-through service 24/7 every day.