McDonald's

3.8
1922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1826 Eastchester Rd, New York, NY
10461, United States

Hours

Reviews

3.8
1,922 reviews
5 stars
824
4 stars
475
3 stars
263
2 stars
114
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted issues such as lack of toilet paper.

Speed of Service

Several customers complained about slow service and long wait times, particularly in the drive-thru.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported issues like cold or poorly prepared food.
  • MU
    Mina u
    Dec 30, 2025
    1.0
    They don’t prioritize their customers & they waste people’s time. Highly don’t recommend this place!
  • CC
    Crishanty
    Dec 25, 2025
    1.0
    How do i get into contact with whoever runs this
  • AZ
    ANTISOCIAL Z3R0
    Dec 14, 2025
    1.0
    Bruh they closed a whole hour earlier then they was supposed too
  • JC
    John Connelly
    Dec 11, 2025
    1.0
    Placed a mobile order, did not receive a magical 4 digit confirmation number from the app but I had a mobile receipt and email confirmation but was still refused my order. They essentially stole $21 from me. Possibly the worst location in the Bronx, don’t even bother, I can go anywhere else in NYC to get mugged, I don’t need it to happen at McDonald’s.
  • FW
    Frank Wunderlich
    Nov 15, 2025
    1.0
    Get rid of your manger rosemary she very unprofessional and very embarrassing to this McDonald's at 1826 eastchester road she locks the outside doors so nobody can't get in all orders are wrong this lady has a million rite ups and the higher up does nothing about it she brought his place down McDonald's hade very excellent workers they all left because of her lines very slow customers get there food cold I wounder if she every took her food license?the higher hase to do something about this before it goes really bad

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1826 Eastchester Rd, New York?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru service is available 24/7 at this McDonald's location.