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McDonald's

3.8
(1929 reviews)

Business Details

1826 Eastchester Rd, New York, NY
10461, United States
(718) 239-8660
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1826 Eastchester Rd, New York, NY
10461, United States

Hours

Reviews

3.8
1,929 reviews
5 stars
825
4 stars
475
3 stars
264
2 stars
115
1 star
250

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect orders.

Cleanliness

Some reviews praised the cleanliness of the restaurant, while others noted issues with restrooms and overall hygiene.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or improperly prepared food.

Management Issues

Several reviews pointed out problems with management, including unprofessional behavior and lack of effective oversight.
  • FL
    Felicity Love
    Feb 1, 2026
    1.0
    Waited at mobile pickup window for more than 7 mins and I was on break. All the workers literally looked at me and continued doing what they were doing. Just rude! Horrible customer service .
  • CM
    Christopher Morales
    Jan 30, 2026
    1.0
    My family has been in the hospital for 4 days and we have been going to mc donalds because it’s literally across the street but the afternoon service - HORRIBLE. The guy running the shift these past two days very unprofessional and the two lady’s I feel have no say so. Ordered a frappe it wasn’t even filled literally no whipped cream he told me oh you waited to long to come get it - order was places within a 5 min window and that’s been waiting there for along time. I also got large fries which cost more than $5 now to get to the hospital and have the container half filled ! I went today and said something about to current fries i ordered and he caught an attitude and decided to mouth off with his coworkers like dude we are paying literally 5$ for fries fill the container ! He should not be working fast food nor be managing a staff - he should be replaced with a person who takes management serious - you guys are working across the street from a hospital ! Service will be more efficient if he wasn’t running the floor
  • RT
    Raman tamber
    Jan 19, 2026
    1.0
    They don’t understand english…. gave us wrong order
  • MU
    Mina u
    Dec 30, 2025
    1.0
    They don’t prioritize their customers & they waste people’s time. Highly don’t recommend this place!
  • CC
    Crishanty
    Dec 25, 2025
    1.0
    How do i get into contact with whoever runs this

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1826 Eastchester Rd, New York?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru service is available 24/7 at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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