Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted issues with restrooms and overall hygiene.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or improperly prepared food.
Management Issues
Several reviews pointed out problems with management, including unprofessional behavior and lack of effective oversight.
FL
Felicity Love
Feb 1, 2026
1.0
Waited at mobile pickup window for more than 7 mins and I was on break. All the workers literally looked at me and continued doing what they were doing. Just rude! Horrible customer service .
CM
Christopher Morales
Jan 30, 2026
1.0
My family has been in the hospital for 4 days and we have been going to mc donalds because it’s literally across the street but the afternoon service - HORRIBLE. The guy running the shift these past two days very unprofessional and the two lady’s I feel have no say so. Ordered a frappe it wasn’t even filled literally no whipped cream he told me oh you waited to long to come get it - order was places within a 5 min window and that’s been waiting there for along time. I also got large fries which cost more than $5 now to get to the hospital and have the container half filled !
I went today and said something about to current fries i ordered and he caught an attitude and decided to mouth off with his coworkers like dude we are paying literally 5$ for fries fill the container ! He should not be working fast food nor be managing a staff - he should be replaced with a person who takes management serious - you guys are working across the street from a hospital ! Service will be more efficient if he wasn’t running the floor
RT
Raman tamber
Jan 19, 2026
1.0
They don’t understand english…. gave us wrong order
MU
Mina u
Dec 30, 2025
1.0
They don’t prioritize their customers & they waste people’s time. Highly don’t recommend this place!
What are the operating hours of McDonald's at 1826 Eastchester Rd, New York?
McDonald's is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru service is available 24/7 at this McDonald's location.
Can I order McDonald's food for delivery from this location?
Yes, McDonald's offers delivery including same-day and no-contact delivery services at this location.
How can I place a mobile order for McDonald's at this location?
You can order via the McDonald's app available on iOS and Android, or use the provided online order link.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and main contact number for this McDonald's?
The McDonald's is located at 1826 Eastchester Rd, New York, NY 10461. The main phone number is +1 718-239-8660.
What services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby car wash and auto repair facilities around McDonald's?
Yes, Super Car Wash & Quick Lube and Eastchester Auto Body are nearby, making it convenient to clean or repair your car before or after visiting McDonald's.
What medical centers or hospitals are near this McDonald's location?
Nearby medical facilities include Albert Einstein Cancer Center, Jack D. Weiler Hospital, Montefiore Medical Center - Weiler, Calvary Hospital, and the Albert Einstein College of Medicine.
Are there other dining options close to McDonald's at this location?
Yes, nearby dining options include Chipotle Mexican Grill, Chicken vs Lamb (a halal Middle Eastern restaurant), and Monte Grab & Go Market.
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