Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised individual staff members while others reported rude and unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, with many customers noting missing items.
Speed of Service
Customers reported long wait times for food, especially during drive-thru orders, with some waiting over 30 minutes.
Cleanliness
Generally positive feedback on cleanliness, with some noting well-maintained facilities.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or poorly prepared items.
FW
Frank Wunderlich
Nov 15, 2025
1.0
Get rid of your manger rosemary she very unprofessional and very embarrassing to this McDonald's at 1826 eastchester road she locks the outside doors so nobody can't get in all orders are wrong this lady has a million rite ups and the higher up does nothing about it she brought his place down McDonald's hade very excellent workers they all left because of her lines very slow customers get there food cold I wounder if she every took her food license?the higher hase to do something about this before it goes really bad
OD
Othello Dior
Nov 3, 2025
1.0
Pass no good
EM
Elyzab Mejía
Oct 13, 2025
5.0
Por ahora esta todo esta bien no tengo ninguna queja o inquietud del servicio al cliente y del local.
AR
Alex Rosa
Sep 26, 2025
1.0
They say they are 24 hours but the truth is they not. I place an order at 3:50 am they was fast to take my money but took for ever for one person to tell me they are closed!! That I have to cancel my order!! Not happy at all!!
GL
Gregorio Lozada
Sep 16, 2025
1.0
The worst customer service ever!! .
Should be takeout only ! All the workers act like they work at a sweat shop !! Forget trying to use the restroom. To wash your hands. Before you eat…, never again !!
What are the operating hours of McDonald's at 1826 Eastchester Rd, New York?
McDonald's is open 24 hours every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru service is available 24/7 at this McDonald's location.
Can I order McDonald's food for delivery from this location?
Yes, McDonald's offers delivery including same-day and no-contact delivery services at this location.
How can I place a mobile order for McDonald's at this location?
You can order via the McDonald's app available on iOS and Android, or use the provided online order link.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and main contact number for this McDonald's?
The McDonald's is located at 1826 Eastchester Rd, New York, NY 10461. The main phone number is +1 718-239-8660.
What services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby car wash and auto repair facilities around McDonald's?
Yes, Super Car Wash & Quick Lube and Eastchester Auto Body are nearby, making it convenient to clean or repair your car before or after visiting McDonald's.
What medical centers or hospitals are near this McDonald's location?
Nearby medical facilities include Albert Einstein Cancer Center, Jack D. Weiler Hospital, Montefiore Medical Center - Weiler, Calvary Hospital, and the Albert Einstein College of Medicine.
Are there other dining options close to McDonald's at this location?
Yes, nearby dining options include Chipotle Mexican Grill, Chicken vs Lamb (a halal Middle Eastern restaurant), and Monte Grab & Go Market.