Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted unsanitary conditions, including dirty restrooms and tables, as well as issues with homeless individuals inside the restaurant.
Customer Service
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold or stale items and missing components in orders.
Management Issues
There were numerous complaints about management and staffing, with calls for new management and better training for employees.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency.
SS
Sabby S
4 days ago
1.0
The workers here are so disorganized and very
unprofessional.
Like I know this is fast food, I don’t expect 5star service. But the every time I come in here (this will be my last time) I’m always dealing with a lot attitude, delayed orders, messing up orders, and just overall they just don’t care.
I was hoping for a better experience this time around but they’re pretty consistent.
There’s other restaurants and deli around, go somewhere else
AP
Angie Patricia Zuluaga Perafan
Dec 27, 2025
1.0
Habian personas pidiendo dinero y comida dentro del lugar. Despues le pidieron a uno de ellos que se retirara y empezo a gritar groserias y se metió al baño. Termine de comer y la persona nunca salio del baño.
HH
Hui Huang
Dec 17, 2025
1.0
They forgot to handover my sundae again
AA
A1roundthewaygirl
Dec 10, 2025
1.0
Disgusting!! 3 strike ur out. The food was nasty everytime. This location is not fit 2 be called mcdonald's. Last order....my big Mac was not edible. NEVER AGAIN
JL
Jackson Lee
Nov 30, 2025
3.0
Standard McDonald’s. I eat here when I want something on the go and quick
What are the operating hours for McDonald's at 1871 2nd Ave, New York?
McDonald's at 1871 2nd Ave, New York is open 24 hours a day, seven days a week for both dining in and drive-through.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, delivery is available from 5:00 AM to midnight every day. Services include delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online from this location?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa for payment.
Does this McDonald's provide free WiFi and mobile ordering options?
Yes, this McDonald's offers free WiFi, mobile ordering, mobile offers, gift cards, and McDelivery services.
Is this McDonald's location accessible for customers with disabilities?
Yes, the restaurant has wheelchair accessible entrances, seating, and restrooms to accommodate customers with disabilities.
What types of food does this McDonald's serve?
McDonald's serves breakfast, lunch, dinner, coffee, desserts, frozen yogurt, and has a children's menu available.
Are there nearby transit options to help customers visit McDonald's on 2nd Ave?
Yes, the 96th Street & 2nd Avenue Subway station and MTA Subway - 96th St are close by, making it easy for customers to reach McDonald's via public transportation.
What other food and drink establishments are near this McDonald's?
Nearby you can find Dunkin' (for donuts and coffee), Perk Coffee cafe, Winfield Street Coffee, and Vinny's Pizzeria for pizza, providing additional dining options.
Are there useful nearby services customers might visit along with McDonald's?
Yes, nearby services include UPS Access Point locations for shipping, Metropolitan Drugs pharmacy, Western Union for money transfers, and a Capital One Bank branch for banking needs.