McDonald's

3.6
1386 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1871 2nd Ave, New York, NY
10029, United States

Hours

Reviews

3.6
1,386 reviews
5 stars
519
4 stars
295
3 stars
273
2 stars
122
1 star
177

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty restrooms and tables, as well as issues with homeless individuals inside the restaurant.

Customer Service

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold or stale items and missing components in orders.

Management Issues

There were numerous complaints about management and staffing, with calls for new management and better training for employees.

Inconsistent Experience

While some customers had positive experiences with food and service, many others reported significant issues, indicating a lack of consistency.
  • SS
    Sabby S
    4 days ago
    1.0
    The workers here are so disorganized and very unprofessional. Like I know this is fast food, I don’t expect 5star service. But the every time I come in here (this will be my last time) I’m always dealing with a lot attitude, delayed orders, messing up orders, and just overall they just don’t care. I was hoping for a better experience this time around but they’re pretty consistent. There’s other restaurants and deli around, go somewhere else
  • AP
    Angie Patricia Zuluaga Perafan
    Dec 27, 2025
    1.0
    Habian personas pidiendo dinero y comida dentro del lugar. Despues le pidieron a uno de ellos que se retirara y empezo a gritar groserias y se metió al baño. Termine de comer y la persona nunca salio del baño.
  • HH
    Hui Huang
    Dec 17, 2025
    1.0
    They forgot to handover my sundae again
  • AA
    A1roundthewaygirl
    Dec 10, 2025
    1.0
    Disgusting!! 3 strike ur out. The food was nasty everytime. This location is not fit 2 be called mcdonald's. Last order....my big Mac was not edible. NEVER AGAIN
  • JL
    Jackson Lee
    Nov 30, 2025
    3.0
    Standard McDonald’s. I eat here when I want something on the go and quick

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1871 2nd Ave, New York?

McDonald's at 1871 2nd Ave, New York is open 24 hours a day, seven days a week for both dining in and drive-through.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available from 5:00 AM to midnight every day. Services include delivery, same-day delivery, and no-contact delivery.