McDonald's

3.6
1799 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1872 3rd Ave, New York, NY
10029, United States

Hours

Reviews

3.6
1,799 reviews
5 stars
678
4 stars
384
3 stars
340
2 stars
132
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, forgotten orders, and unhelpful staff.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others highlighted unsanitary conditions and dirty tables.

Food Quality

Feedback on food quality was mixed; some enjoyed their meals while others complained about cold food and missing items.

Staff Attitude

Many customers noted unfriendly or disrespectful staff, with several instances of employees being inattentive or rude.

Location Issues

Several reviews mentioned problems with the location, including misleading hours of operation and a chaotic atmosphere due to overcrowding and homeless individuals.
  • SA
    Sage Anthony
    6 days ago
    5.0
    I think they know me too well . . . That is how attentive they are of the customers even if they may have personal positions in life there is non of that here just straight professional ism
  • AB
    Alyssa Bowley
    Nov 16, 2025
    1.0
    I placed order on the app and waited for my order to be called as usual. I waited a little over 15 mins to ask and no one address me waiting for my food. Manager came and said my food didnt come up on the screen. I showed my order and he only gave my half my order and had an attitude. Very rude service and will not be going to this location again. No stars for service HORRIBLE!!! This was Saturday evening.
  • PA
    Pranjal Agarwal
    Nov 9, 2025
    5.0
    5 stars, for the guy that works morning shift here. He’s always smiling and goes an extra mile with the service. This place doesn’t deserve such an excellent worker. Hope he gets hired at some upscale place and earns way more.
  • EM
    Ezequiel Mejia
    Nov 7, 2025
    2.0
    It used to be so good, now it’s making me feel very sick I went 2 times yesterday and the day before now I have pain and wanna throw up, something gotta be investigated
  • SR
    Sharon Rodriguez
    Oct 8, 2025
    1.0
    Worst McDonald’s location I’ve ever been to. The workers are careless and I dislike layout of the inside store by the register. You can’t even see the workers cause they are like hiding and is hard to get assistance if you need napkins, ketchup,etc

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1872 3rd Ave, New York?

McDonald's is open daily from 5:00 AM to midnight, except Thursday to Saturday when it closes at 1:00 AM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery with options including same day and no-contact delivery.