Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms, which were described as dirty and unsanitary.
Service Quality
Customers experienced a mix of service quality, with some praising friendly staff while others reported rude behavior and slow service.
Food Quality
There were complaints about food being cold, poorly prepared, or not meeting expectations, alongside some positive remarks about the taste.
Busy Environment
The location was frequently noted as busy, leading to long wait times and disorganization during peak hours.
Access Issues
Several reviews mentioned difficulties accessing the bathrooms, including needing a receipt for entry, which frustrated customers.
JR
JM R
1 day ago
3.0
far from the best. there is no doubt they can do better across the board.
AI
Anthony Irvin
Jan 4, 2026
4.0
The food is good. The place is very crowded. Best to order through a kiosk. Also has front counter to order as well. It takes a little while to collect the food. It's difficult to find a counter to eat and parking.
HD
Hallo Duda
Jan 1, 2026
3.0
Essen ist halt mc nur im us style Toiletten nur über Code zu betreten
ES
Eduard Sidorov (SOLISTIKA)
Dec 30, 2025
2.0
ordered bin mac. The burger was dry... especially annoying when a person on the distribution calls your number and ignores. I waited for him to let a few people go to explain to him that my order was right in the front.Such situations are pissed off and do not want to return again. They often make mistakes in orders, do not look at notes. The milk in the coffee was sour. but I'm already used to the fact that hot coffee is cold, and milk is often sour. The only thing that is always good in McDonald is products that do not cook themselves: Apple Pie
GG
Greta
Dec 12, 2025
1.0
I came to this mcdonald’s earlier today and it was quite busy, which means many orders were being called out at once and there were lots of people waiting around the pickup area. My number gets called out and in the 2.5 seconds that it takes me to walk from where i was standing to the pickup bay, the woman working there decides that my order is not allowed to be put down on the counter where at least 20 other orders were and locks it inside a box, i’m standing there watching her out it away and am a bit unsure of what has just happened, i wait by the box for a few minutes to see if maybe she realised my order was incomplete and was waiting on additional items, but she never adds anything else so i ask her to retrieve it for me in between her calling out numbers and she stands there and lectures me about how i shouldn’t wait ages to get my order and should have gone when she called it, i then proceed to tell her that actually i did go as soon as she called it, she just put it in this box before ever placing it on the counter even though every other order was placed on the counter. she then rolls her eyes at me and waves me off. I found this really upsetting as i didn’t do anything wrong and instead of her just giving me my order she had to stand there and lecture me even though she was the one who made the mistake. I feel as though every other place i’ve been to in new york has had excellent service and was quite upset by her actions. I don’t know her name but she had short hair so be ware of her!!! she will hide your order from you and lecture you when you’ve done nothing wrong :((
What are the delivery hours for McDonald's at 1651 Broadway?
Delivery is available Monday to Tuesday from 6:00 AM to 11:30 PM, Wednesday from 6:00 AM to 4:00 AM, Thursday to Saturday from 4:10 AM to 4:00 AM, and Sunday from 4:10 AM to 11:30 PM.
When is the drive-through open at this McDonald's location?
Drive-through is open Monday to Thursday from 6:00 AM to 12:00 AM, Friday and Saturday 24 hours, and Sunday from 6:00 AM to 12:00 AM.
What types of payment does McDonald's at 1651 Broadway accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast and coffee?
Yes, this location serves breakfast, coffee, lunch, dinner, and dessert.
What services are available at McDonald's on 1651 Broadway?
Services include Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is this McDonald's wheelchair accessible?
Yes, it has a wheelchair accessible entrance, seating, and restrooms.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or use the McDonald's app available on iOS and Android.
What are some nearby attractions to McDonald's at 1651 Broadway?
Nearby attractions include the Capitol Theatre (New York City), Times Square Church, and Ellens Stardust Diner which customers might visit before or after dining.
Are there any travel services near this McDonald's?
Yes, Manhattan City Tours, Luxury In Travel, Tzell Travel Group, and The Travel Siblings are nearby travel service providers that can assist customers with local tours and transportation.
Where can I find other food or fast food options near McDonald's at 1651 Broadway?
Nearby food options include Din Tai Fung (Chinese/Taiwanese restaurant), mr_pizza_nyc_ (fast food), and Mr. Pizza catering services.