McDonald's

3.8
4614 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1651 Broadway (51st & Broadway), New York, NY
10019, United States

Hours

Reviews

3.8
4,614 reviews
5 stars
1,799
4 stars
1,179
3 stars
888
2 stars
313
1 star
435

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, poor organization, and unhelpful staff, leading to frustration.

Cleanliness

Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms, with some describing them as disgusting.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the taste while others complained about cold or greasy food.

Location and Atmosphere

The location is praised for its convenience and inviting atmosphere, but it can become overcrowded, especially during peak hours.

Ordering Experience

Issues with ordering kiosks and mobile app functionality were noted, causing delays and frustration for customers.
  • MC
    Maksym Charuk
    Nov 16, 2025
    1.0
    Worth McDonalds ever. Here are their cheeseburgers 😁
  • OC
    Orest Chura
    Nov 15, 2025
    4.0
    The food establishment is at a fairly high level, the workload, despite the location, is quite moderate during peak hours, the prices are within reach, I recommend visiting if you are nearby
  • ER
    Everett Ross
    Nov 14, 2025
    1.0
    Coffee was half empty, made wrong, and tasted worse than other locations. Additionally, the person calling orders was using their library voice so everyone was pressed up to the front.
  • DB
    Dan Barlow
    Oct 31, 2025
    2.0
    Closed at 4am Friday. -supposed to be 24hs as advertised outside l, rude manager
  • SS
    Shooting Star
    Oct 24, 2025
    1.0
    Absolutely horrible. You can not go in between the hours of 2-5pm . Wild school kids . You see them picking fights with customers security does nothing . If the school kids don't take your order when # is called . They should enforce other restaurants in the area way of handling this like shake shacks . No school kids between 10 and 17 with out adult . They usually stop them at the door . I even seen these kids open up peoples bags and take stuff . It's so jammed pack with them you can't even turn around. People definitely don't even notice half the time. Don't allow school kids at the door. 10 of them buy one burger not worth losing customers during prime time . It's just getting worse as 2025 comes to an end .this place also has no drive threw. Is not open 24 hours .

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1651 Broadway?

Delivery is available Monday to Tuesday from 6:00 AM to 11:30 PM, Wednesday from 6:00 AM to 4:00 AM, Thursday to Saturday from 4:10 AM to 4:00 AM, and Sunday from 4:10 AM to 11:30 PM.

When is the drive-through open at this McDonald's location?

Drive-through is open Monday to Thursday from 6:00 AM to 12:00 AM, Friday and Saturday 24 hours, and Sunday from 6:00 AM to 12:00 AM.