McDonald's

3.3
2522 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
167 Chambers St (Chambers & Greenwich), New York, NY
10013, United States

Hours

Reviews

3.3
2,522 reviews
5 stars
817
4 stars
527
3 stars
425
2 stars
224
1 star
529

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and bathrooms.

Service Speed

Customers frequently complained about slow service, with long wait times and staff appearing unmotivated.

Staff Attitude

Several reviews noted rude or indifferent staff behavior, contributing to a negative customer experience.

Air Conditioning

Numerous customers reported that the air conditioning was not functioning, making the dining environment uncomfortable.

Food Quality

There were complaints about food quality, including issues with freshness and incorrect orders.
  • AL
    Anthony Loretta
    2 days ago
    1.0
    Now the meals apparently do not include drinks or fries. This is my last time ever going to McDonald's....... EVER. It has become one of the most expensive, least desirable places in the entire area.
  • RP
    Rosalis Peguero
    Nov 15, 2025
    1.0
    All bad, the bathroom all dirty the papers on the floor full to the top and the toilet all full of pee with poop everywhere, the dine in, all dirty all the tables dirty and broken and with garbage we had to clean the customers the tables, the food all old and bad, the nugget burned, the old potatoes and the meat of the big more also all bad and hard and old, there is no coke, lemonade nothing to drink only cold frapes and coffee I ordered an apple juice and It doesn’t taste like anything. The meat of the hamburger they put the old part down so we wouldn’t see it
  • EF
    Etoyia Frazier
    Nov 7, 2025
    5.0
    This is the first time we've visited this location, but we were impressed. The machine pumps out food quickly, and orders go flying from behind the counter into customers' hands. There was practically no seating, but we found a standing table near the window entrance. The bathroom was not clean. It wasn't enough for me to puke, but close enough. They need maintenance to keep up with bathrooms, clean tables, and take out trash. Prices were great, and we will be back. The food was hot and our order was exact. You could tell that English was not the staff's first language, so they kept calling names that no one could understand. The fries were not full for a large fry and a little extra salt would have been appreciated.
  • HJ
    H. Jules
    Nov 1, 2025
    2.0
    Slow. Slower than molasses TRASH They do have an ice cream machine. Too bad they only prepare one item at a time as it comes in. No jumping ahead of que or serving people quickly that could be. I waited NO LIE for over 20 minutes for a freaking coffee. It would have been longer too. I FREAKED out and left. So actually NO COFFEE. I waited forever for nada. Young kids there make the place undesirable for adults or women alone.
  • ET
    Eranga Tennakoon
    Oct 30, 2025
    1.0
    It’s quite dirty here, and honestly, I wouldn’t recommend stopping by. There are plenty of better options nearby. After ordering, finding a clean table is always a struggle — the whole place feels poorly maintained, and the staff don’t seem to care about keeping things tidy. The food tastes different too, like it’s not fresh, even though the menu is the same as other branches. Easy access from the roadside, but most people seem to prefer taking away rather than eating in — and I can see why.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to midnight for dine-in service.

Is there a drive-through available at this McDonald's, and what are its hours?

Yes, this McDonald's has a drive-through open 24 hours every day, from midnight to 11:59 PM.