McDonald's

3.7
2736 reviews
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Business Details

2049 Broadway, New York, NY
10023, United States
(212) 724-0435
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2049 Broadway, New York, NY
10023, United States

Hours

Reviews

3.7
2,736 reviews
5 stars
1,065
4 stars
664
3 stars
517
2 stars
183
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in bathrooms and dining areas.

Food Quality

While some customers enjoyed the food, others experienced issues with incorrect orders and food safety.

Location Challenges

The restaurant's location attracted loitering and crowds, which detracted from the dining experience.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and quick service during less busy times.
  • DM
    Dan McCurry
    Nov 17, 2025
    5.0
    This restaurant Is always busy, but the food is always hot and fresh. Good service here, but this location has it's share of orders to go!
  • WW
    Wandering Wanderer (Wandering Wanderer)
    Nov 16, 2025
    1.0
    Got a snack wrap and it was so dry and old tasting that I had to spit it out and throw it away. The soda was ok.
  • DW
    DWAYNE Williams
    Nov 14, 2025
    3.0
    I have mixed feelings about this establishment . On one hand I have some of the most fondest memories of McDonald's in general. As a kid the happy meal with a toy .the shakes and of course the 🍟 fries. This particular McDonald's has been here for a while.. I remember it not being so chaotic inside and out especially with the nearby schools from 130 to 4pm weekdays. The loitering by the students and unhoused people discourages me from wanting to get a big mac.but that not all ! The prices are way too high for fast food. Also the change with the way we order from counter to machines was supposed to be simpler. frustrations in the faces of customers at those kiosk don't lie. A McDonald's employee should be patrolling the kiosk to help more. And last but not least is the confusing wait times where a bunch of people are crowded together hoping their order is called !
  • GB
    Gilad BarLevav
    Nov 12, 2025
    3.0
    The food is exactly what you’d expect and if you want an order to go - it’s excellent - service was super fast and orders were ready in no time. But, we sat to dine in - and the place was full of smoke from the kitchen area and a thick smell of deep frying was just almost unbearable - we ate and left as soon as we could. The bathroom wasn’t very clean and the floor was wet and sticky
  • NO
    Nash Onez
    Nov 2, 2025
    1.0
    Has to be the most disgusting Mcdonalds Ive ever tasted, from the fries to the Chicken Strips. I love Mcdonalds so the distasteful at this location was unexpected. The managers personality represents the awful food and service. I must mention I didnt even fecieve thr monopoly games on any of the larg orders.
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Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 2049 Broadway, New York?

This McDonald's is open 24/7, every day of the week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, McDonald's offers delivery service 24/7 with options for same-day and no-contact delivery.