McDonald's

3.5
2671 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
114 Delancey St, New York, NY
10002, United States

Hours

Reviews

3.5
2,671 reviews
5 stars
964
4 stars
558
3 stars
502
2 stars
202
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and missing items from orders.

Staff Behavior

Mixed reviews on staff behavior; some praised their friendliness while others noted rudeness and dismissiveness.

Cleanliness and Safety

Concerns were raised about cleanliness and safety, with reports of unsanitary conditions and chaotic environments.

Operational Hours

The business advertised 24-hour service, but many customers experienced issues with accessibility during late hours.

Food Quality

Food quality received mixed feedback, with some customers enjoying their meals while others reported issues like food poisoning and incorrect orders.
  • KC
    Kim Chee
    Nov 17, 2025
    1.0
    The employees handled the food with their bare hands and my chicken nuggets were soggy, horrible, disgusting, and look like they were torn apart by their hands. The employees were too busy making a joke about me in Spanish thinking that I wouldn’t know what they’re saying.
  • MS
    Malee Sebag
    Nov 14, 2025
    1.0
    We just came here with my family after a later night school event (9pm). It took 30 minutes. 30. Thirty minutes from ordering off the kiosk to get 4 simple meals, 2 being happy meals. My kids were so hungry as it was their first meal since lunch. PLEASE DONT GO HERE. EVER.
  • HH
    hailey
    Nov 10, 2025
    1.0
    This McDonald’s is horrible..i ordered a six piece nugget and got ONE SINGLE NUGGET. how do you even mess up that badly.???
  • ZZ
    Zane Zonnenberga-Zamberga
    Oct 17, 2025
    1.0
    I used my 15000 for 50 dollsr discount on my Booking.com vacation. When I tried to apply the code it said that the code is not valid. I contact the Booking.com and they said that it's because I have account in Booking.com and that the coupon of 50 dollars can not be applied to the deal because the rate for the hotel is already within Genius loyalty programm and that coupon doesn't work with it. That was disappointing because these terms where not mentioned anywhere on McDonald's or Booking.com. I'm very upset know that I have lost my 15000 point at McDonald's and no discount on my hotel. Please return my 15000points to my McDonald's account!
  • SR
    Sparkle Rivera
    Oct 15, 2025
    1.0
    1/5 stars - McDonald's, you're better than this! I'm not expecting gourmet food, but I do expect my order to be right. Unfortunately, the DoorDash/UberEats team handling online orders needs some serious improvement. Orders get messed up (wrong sauces, missing items, etc.), refunds are nonexistent, and it feels like they're playing a game of "who can screw the customer the most." Today, I had to step in and fix the mess myself. If they can't get it together, maybe it's time for a change in management. Fix the online ordering process, McDonald's! Because I ordered an apple pie she puts a pumpkin pie in my bag I’m wrong if I go inside and hurt her right ? I see why they be unaliving them people stop aging with people hard earned money fr pack sauces for nuggets and if u don’t have the right pie refund me my money simple

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 114 Delancey St, New York, NY?

McDonald's at 114 Delancey St is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services including same-day delivery and no-contact delivery at this location.