Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely; some employees are praised for their friendliness, while others are criticized for rudeness and unprofessional behavior.
Cleanliness
Multiple reviews highlight unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Order Accuracy
There are frequent complaints about incorrect orders and slow service, with some customers receiving the wrong items or experiencing long wait times.
Atmosphere
The restaurant is described as crowded and chaotic, with issues related to noise and the presence of homeless individuals affecting the dining experience.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others report issues like cold or poorly prepared food.
VR
Victoria Reborn
Feb 15, 2026
1.0
I ordered a fish fillet with a large fry and was denied a hot and honey sauce. The girl wanted to charge me for it and when I asked to speak to the manager she was dismissive and a little rude... I never get denied sauce when ordering a large fry... Because of this I am never going to this McDonald's again... Which sucks because I live close.. I now hate it here and I'm severely pissed off!!! And it smelled like homeless people in the establishment and the tables and the floors are filthy!
JR
Jessica Rhoden
Feb 1, 2026
5.0
I witness the cashier attend to customers so nicely and helpful I felt compelled to leave a review. Tiara I believe is her name. Service like this you don’t see everyday. Give her a raise or promotion or both. The manager was called to help with a situation but explained that she was on her break first, Tiara stepped in and handled the situation herself. Love to see it.
DT
Dariel Torres
Jan 26, 2026
1.0
We repeated our order twice and they did it wrong.
CS
Carmine Sama
Jan 6, 2026
1.0
Got sick from a breakfast sandwich.
Just avoid.
HJ
Hwanseok Jeong
Dec 25, 2025
1.0
커피 한잔 주문하는데 1분, 기다리는데 20분, 환불 받는데 15분.
바쁜건 알지만 뒤에 있는 손님들은 먼저 처리해주고 아시아인인 나를 제일 늦게 처리하는 건 인종차별 아닌가?
뉴욕 여행 1주일 중 가장 무례하고 굴욕적인 하루의 시작임. 맥도날드 지점 중 가장 쓰레기같은 곳