McDonald's

2.9
363 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
151 West 34th Street (Macy's 7th Floor), New York, NY
10001, United States

Hours

Reviews

2.9
363 reviews
5 stars
104
4 stars
45
3 stars
62
2 stars
26
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, including raw burgers and soggy sandwiches.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple reviewers.

Staffing Issues

Many reviews highlighted that the location is understaffed, leading to long wait times and chaotic service.

Location Convenience

Despite the negative feedback, some customers appreciated the convenient location within Macy's.
  • OD
    Oscar Diaz
    Nov 10, 2025
    1.0
    EXTREMADAMENTE SUCIAS LAS INSTALACIONES, ESO ES FALTA DE UNA MANAGER COMPROMETIDO CON LA EMPRESA, SU UBICACIÓN Y SOBR3 TODO LOS CLIENTES. "EXTREMADAMENTE SUCIO, TODAS LAS MESAS SUCIAS, DESPERDICIO DE COMIDA EN EL PISO...LAS MESAS Y HASTA DENTRO DEL ÁREA OPERATIVA. LAMENTABLE.
  • TT
    T璃曦
    Oct 4, 2025
    1.0
    I bought a happy meal and a medium fries, when the delivery guys hand it to me and I open it, I just found they didn’t put the medium size fries in the bag.
  • MA
    M alsulaiti
    Aug 16, 2025
    1.0
    The food was good, but there was a guy working there that was very rude. I waited 20 minutes for three happy meals and 10 more minutes just for ice cream they weren’t gonna give me my order when I showed them the receipt they started working on it. The service is horrible. I don’t recommend anyone going there.
  • DM
    Dani M
    Aug 11, 2025
    1.0
    Poor Service
  • RH
    Robin Hayes
    Jul 31, 2025
    5.0
    I’ve spent my fair share of trying new places to eat and I have yet came across one that was worth the money. At least Mc Donald’s is consitant and the price point for what you receive is reasonable. Back to the basics. Wendy’s is too might I add.

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation at 151 West 34th Street, New York?

This McDonald's location is open 24 hours a day, 7 days a week, including weekends.

Is the McDonald's at 151 West 34th Street open for delivery?

No, this McDonald's location is currently closed for delivery service.