Business Details
About
Mediterranean RestaurantMiddle Eastern RestaurantSandwich Restaurant
Family owned and operated since 1971, Mamoun’s Falafel has been serving high quality Middle Eastern food for decades. Our philosophy is simple: To serve fresh, authentic Middle Eastern cuisine in a fast casual environment. Everything we serve is made from scratch using only the freshest natural ingredients, the finest imported spices, and our signature recipes. These values, together with our rich tradition and commitment to excellence, have distinguished Mamoun’s as a premier falafel restaurant. Whether it’s the tiny “hole in the wall” charm, the high energy of our customers and staff, or the flavorful menu, going to Mamoun’s for falafel, shawarma, and kebobs can transform an ordinary meal into a unique dining experience.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
502 reviews
5 stars
319
4 stars
85
3 stars
39
2 stars
19
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the quality of food, particularly the shawarma and falafel, citing issues like dryness, lack of freshness, and inconsistency.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, incorrect orders, and lack of responsiveness from management.
Positive Experiences
Despite the negative feedback, some customers praised the delicious falafel and lamb dishes, as well as the friendly service from specific staff members.
Value for Money
While some customers found the prices reasonable, others felt that the quality did not justify the cost, especially with recent price increases.
Takeout Experience
Many reviews noted that the restaurant is a good option for takeout, although there were complaints about food arriving cold or soggy.
- PFPayam FarshadfarNov 5, 20254.0Best lamb shwarma for decades!
- AKAlex KemperSep 28, 20251.0I used to love this place and visited frequently, about 2-3 times a month, even after moving away. Unfortunately, my recent experiences were deeply disappointing. This time the shawarma, which was supposed to be lamb, was replaced with chicken due to unavailability of lamb without any further notice, I realised that later when eating in the park. The chicken was dry, tough, and clearly not fresh. The falafel was equally disappointing—soggy, lacking crispness, and far from the quality I’ve come to expect. There was no tahini, which further diminished the experience. It feels like the restaurant is cutting corners on quality, possibly to save costs due to declining customers or revenue. Instead of obviously lowering standards, I wish they had considered raising prices to maintain the quality that made them stand out. This visit was so far removed from the shawarma and falafel I once loved that I will not come back. Fourth really bad experience in a row.
- RRRichardSep 23, 20254.0Just had a felafel, one of many I’ve had at Mamoun’s since 1975, though only my second at this newer location. Was delicious and not crazy priced (is there a $3 felafel anywhere anymore?). My only issue? The lettuce and tomato was too cold. Cold is not what one expects when biting into a felafel.
- CWChris WimmerSep 22, 20253.0Usually good but got a shawarma that was ice cold on outside and only meat was warm. All the lettuce and tomatoes pushed to the back and not much meat. Come on guys. Hire better in the back
- KKKAug 18, 20255.0One of the absolute best spots for a takeout meal in the UWS. So good and great service. Great to have real middle eastern cuisine in the neighborhood
Frequently Asked Questions About Mamoun's Falafel
Does Mamoun's Falafel accept reservations?
No, Mamoun's Falafel does not accept reservations.
What are the dine-in hours for Mamoun's Falafel?
Dine-in hours are Monday to Thursday from 11:00 AM to 10:00 PM, Friday to Sunday from 11:00 AM to 11:00 PM.
Is delivery available at Mamoun's Falafel?
Yes, delivery is available Monday to Thursday from 11:00 AM to 9:30 PM, and Friday to Sunday from 11:00 AM to 10:30 PM.
What types of services are available for pickup and delivery?
Mamoun's Falafel offers in-store pickup, standard delivery, and no-contact delivery services.
Where is Mamoun's Falafel located?
It is located at 508 Columbus Ave, New York, NY 10024.
What payment methods are accepted at Mamoun's Falafel?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Mamoun's Falafel have a casual dress code?
Yes, the attire is casual.
Are there any nearby places where I can grab coffee near Mamoun's Falafel?
Yes, nearby you can visit Joe Coffee Company on W 85th St and Joe Coffee Company, both great spots for coffee and light meals.
What supermarkets or grocery stores are near Mamoun's Falafel for convenient shopping?
Gristedes supermarket and grocery store is located nearby for your shopping needs.
Are there any interesting restaurants near Mamoun's Falafel that I might want to try?
Yes, nearby restaurants include Motorino Pizza, Jackson Hole burger restaurant, and Blossom on Columbus for vegetarian options.