Business Details
508 Columbus Ave, New York, NY
10024, United States
Certified by Mamoun's Falafel • Feb 08, 2026
(347) 379-7676
Certified by Mamoun's Falafel • Feb 08, 2026
https://www.mamouns.com/location/mamouns-upper-west-side-nyc/
Certified by Mamoun's Falafel • Feb 08, 2026
About
Certified by Mamoun's Falafel • Feb 08, 2026
Mediterranean RestaurantMiddle Eastern RestaurantSandwich Restaurant
Family owned and operated since 1971, Mamoun’s Falafel has been serving high quality Middle Eastern food for decades. Our philosophy is simple: To serve fresh, authentic Middle Eastern cuisine in a fast casual environment. Everything we serve is made from scratch using only the freshest natural ingredients, the finest imported spices, and our signature recipes. These values, together with our rich tradition and commitment to excellence, have distinguished Mamoun’s as a premier falafel restaurant. Whether it’s the tiny “hole in the wall” charm, the high energy of our customers and staff, or the flavorful menu, going to Mamoun’s for falafel, shawarma, and kebobs can transform an ordinary meal into a unique dining experience.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Mamoun's Falafel • Feb 08, 2026
Hours
Certified by Mamoun's Falafel • Feb 08, 2026
Reviews
4.2
508 reviews
5 stars
322
4 stars
85
3 stars
40
2 stars
19
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; falafel and lamb shawarma received praise, but many customers reported issues with dryness and lack of freshness.
Service Issues
Numerous complaints about rude staff and poor service, including order inaccuracies and unhelpful management.
Takeout Experience
Many customers enjoyed the takeout options, but there were complaints about cold food upon delivery and packaging issues.
Pricing Concerns
Customers noted rising prices and expressed disappointment over perceived declines in value for money.
Positive Highlights
Some customers praised specific items like mint lemonade and falafel, as well as friendly staff members who provided good service.
- ESEdy SantizoJan 26, 20261.0El servicio es muy pésimo y son muy grosero con los repartidores y no les prestan el baño
- SSSALJan 23, 20265.0Mint lemonade is awesome
- KRKrystal RODRIGUEZJan 3, 20265.0Lo mejor de lo mejor en falafel
- PFPayam FarshadfarNov 5, 20254.0Best lamb shwarma for decades!
- AKAlex KemperSep 28, 20251.0I used to love this place and visited frequently, about 2-3 times a month, even after moving away. Unfortunately, my recent experiences were deeply disappointing. This time the shawarma, which was supposed to be lamb, was replaced with chicken due to unavailability of lamb without any further notice, I realised that later when eating in the park. The chicken was dry, tough, and clearly not fresh. The falafel was equally disappointing—soggy, lacking crispness, and far from the quality I’ve come to expect. There was no tahini, which further diminished the experience. It feels like the restaurant is cutting corners on quality, possibly to save costs due to declining customers or revenue. Instead of obviously lowering standards, I wish they had considered raising prices to maintain the quality that made them stand out. This visit was so far removed from the shawarma and falafel I once loved that I will not come back. Fourth really bad experience in a row.
Frequently Asked Questions About Mamoun's Falafel
Does Mamoun's Falafel accept reservations?
No, Mamoun's Falafel does not accept reservations.
What are the dine-in hours for Mamoun's Falafel?
Dine-in hours are Monday to Thursday from 11:00 AM to 10:00 PM, Friday to Sunday from 11:00 AM to 11:00 PM.
Is delivery available at Mamoun's Falafel?
Yes, delivery is available Monday to Thursday from 11:00 AM to 9:30 PM, and Friday to Sunday from 11:00 AM to 10:30 PM.
What types of services are available for pickup and delivery?
Mamoun's Falafel offers in-store pickup, standard delivery, and no-contact delivery services.
Where is Mamoun's Falafel located?
It is located at 508 Columbus Ave, New York, NY 10024.
What payment methods are accepted at Mamoun's Falafel?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Mamoun's Falafel have a casual dress code?
Yes, the attire is casual.
Are there any nearby places where I can grab coffee near Mamoun's Falafel?
Yes, nearby you can visit Joe Coffee Company on W 85th St and Joe Coffee Company, both great spots for coffee and light meals.
What supermarkets or grocery stores are near Mamoun's Falafel for convenient shopping?
Gristedes supermarket and grocery store is located nearby for your shopping needs.
Are there any interesting restaurants near Mamoun's Falafel that I might want to try?
Yes, nearby restaurants include Motorino Pizza, Jackson Hole burger restaurant, and Blossom on Columbus for vegetarian options.
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Certified February 08, 2026Yext Knowledge Graph
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