Mamoun's Falafel

Reviews

• RH

  Roaa H

  3 days ago
  1.0
  I was very disappointed with my recent experience. The employee at the front counter was extremely rude and unwilling to assist us. We ordered a shawarma sandwich, but the bread was completely torn and falling apart. When I politely asked if it could be remade or fixed, he refused. Instead, he handed me an extra piece of pita bread and told me to fix it myself. This level of service is unacceptable, and I hope management addresses this issue to ensure better customer care in the future.
• ZR

  zabihullah rahim

  Feb 20, 2026
  5.0
  and the World's 🌎 Best Sharwama-meat Award goes to Mamoun's Falafel 👏
• TG

  Thiano Godoy-Dugas

  Jan 31, 2026
  4.0
  Always been my favorite, always.. but they employees at saint marks pl are always horrible, trashy... but the food never complains.... they just need to teach they employees more education and professionalism.
• LS

  Lake Sheffield

  Jan 5, 2026
  1.0
  I have been coming to Mamoun’s for over 20 years but will not be returning to this location after my visit last week Thursday (1/1). I usually have no issues when I order the chicken kebab plate, but this time I received a very small portion of shriveled up chicken. I tried to take a bite out of it and realized it was completely inedible. I went back to the counter and before I could even ask anything the employee behind the counter rolled his eyes at me. I ignored his sour attitude and kindly asked if they could replaced the chicken because it was too dry. The guy rolled his eyes at me again and sighed before telling me they can’t do anything about it (which was not true). He did not even ask the kitchen staff before making this claim. I made it clear that I would be willing to wait if there is no more chicken, but I would like to know if there is actually no more chicken because he didn’t go back to check. He then gave me a really hard time. I don’t think I should have been berated for requesting edible food. At a certain point, I guess he decided it was easier to do his job than continue speaking with me, but he snatched the food out of my hand and put it on the counter. I really don’t think it is normal for employees to behave like that. I was polite and understanding despite his inappropriate level of agitation. I do not know why he was so rude to me. For context the place was almost completely empty. There was the only one other customer in the establishment when I was there on 1/1/26 around 4:15pm. I interacted with the Hispanic man at the front counter.
• MD

  Mei Deng

  Jan 2, 2026
  3.0
  Have only gotten their free bday pita. Filling, but overall okay flavor - West 4th pita sandwich: Pic looks gross but actually solid. Red sauce is so spicy lol

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