Krispy Kreme

3.4
161 reviews
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Business Details

1276 Lexington Ave, New York, NY
10028, United States
(212) 476-7915
https://site.krispykreme.com/ny/new-york/1276-lexington-ave
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About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme New York.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Krispy Kreme
1276 Lexington Ave, New York, NY
10028, United States

Hours

Reviews

3.4
161 reviews
5 stars
75
4 stars
17
3 stars
16
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are reported as rude and unprofessional.

Product Quality

Many customers enjoy the freshness and variety of donuts, but there are complaints about stale products and incorrect orders.

Pricing Issues

Several reviews mention confusion over pricing and promotions, with some customers feeling misled or overcharged.

Store Environment

The store is described as small and sometimes crowded, leading to a less comfortable experience for customers.
  • CG
    Callum Gauthier
    Dec 28, 2025
    5.0
    I went in this morning, Sunday, Dec 28, 2025 around 9:20 AM, after my usual cheap morning coffee place was closed. I expect a certain consistency to the original glazed donut, and this was certainly met, but the service I received went above and beyond. There was only one employee visible behind the counter but he greeted me enthusiastically and earnestly wished me a good day at the end of our transaction. All this alongside an efficient yet careful pace of service. I would never expect a particularly deep level of care from fast food service of any kind and I would never complain if I received curt service in a place like Krispy Kreme, especially not in the morning on the weekend with only one employee manning the counter; this particular employee however deserves commendation for his friendly and personable service. His service was a high point in my lethargic journey to my own job. As mentioned, the food and drink met the reasonable standard I would expect from Krispy Kreme. The restaurant was also very clean.
  • EL
    elizabeta loukaki
    Dec 26, 2025
    5.0
    Best donuts ever!!! In comparison to times square's store, we didn't have to wait at all. Don't skip it ypu wont regret it!
  • PF
    Paul Friesen
    Dec 17, 2025
    5.0
    Very expensive due to the location but customer service was great, and food was fresh and tasty as expected.
  • II
    I
    Nov 8, 2025
    1.0
    Preguntamos precio del pack y nos dicen precio cerrado pidas lo que pidas (pack special). Luego nos cobran por separado y nos cobran más. No volveremos
  • SR
    Samantha Roque
    Oct 31, 2025
    1.0
    They did not give out a free donut on halloween if you are dressed up as they advertised. My kids were so disappointed. Also we got 3 dozen Halloween boxes and they were not advertised correctly. We only got 2 pumpkins instead of 3 etc.
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Frequently Asked Questions About Krispy Kreme

What are the regular business hours for Krispy Kreme at 1276 Lexington Ave?

Krispy Kreme is open daily from 6:00 AM to 10:00 PM.

Can I order delivery from Krispy Kreme, and what are the delivery hours?

Yes, Krispy Kreme offers delivery every day from 6:15 AM to 10:00 PM.