Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme New York.
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
156 reviews
5 stars
71
4 stars
17
3 stars
16
2 stars
8
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with instances of rudeness and unhelpfulness from staff.
Product Quality
While some customers enjoyed the donuts, others noted issues with freshness and incorrect orders.
Promotions and Offers
Customers expressed disappointment over unfulfilled promotions and inconsistencies in coupon acceptance.
Staff Friendliness
Despite negative experiences, some reviews highlighted friendly and helpful staff members who provided excellent service.
Store Environment
The store was described as small and sometimes disorganized, leading to a less than ideal customer experience.
- IIINov 8, 20251.0Preguntamos precio del pack y nos dicen precio cerrado pidas lo que pidas (pack special). Luego nos cobran por separado y nos cobran más. No volveremos
- FPFellx PerezNov 7, 20255.0Clean helpful
- SRSamantha RoqueOct 31, 20251.0They did not give out a free donut on halloween if you are dressed up as they advertised. My kids were so disappointed. Also we got 3 dozen Halloween boxes and they were not advertised correctly. We only got 2 pumpkins instead of 3 etc.
- EREnrique RodriguezOct 29, 20255.0I got a hot chocolate was super amazing thanks to Jamie 🙂↕️🙏
- MEMickel EvangelistaOct 2, 20251.0🍩 Google Review: Krispy Kreme – 1276 Lexington Ave, New York, NY 10028 ⭐️ No stars. No excuses. Today, my 16-year-old son had an incredibly disappointing experience at this Krispy Kreme location. He’s a regular customer, stopping by monthly since his school is nearby. But today, he was refused the buy-one-get-one deal simply because he didn’t have his phone—even after offering to fill out the form afterward. Then things got worse. He asked for a dozen donuts, but the cashier charged him for individual pieces and refused to correct the order. When he tried to clarify, the cashier told him he’d have to pay again to get another dozen. He was very rude and just not helpful. So instead of a fair deal, my son was charged $40 for two boxes of donuts, denied a refund, and had to leave before being late to school. This is not how you treat customers—especially young ones who are loyal and respectful. We’ve spent hundreds of dollars here for school events, monthly but after this experience, we’re done. DO NOT GO TO THIS LOCATION. It felt like a scam, and it’s unacceptable. We’ll be taking our business elsewhere—from now on, it’s any other location or company but this one.
Frequently Asked Questions About Krispy Kreme
What are the regular business hours for Krispy Kreme at 1276 Lexington Ave?
Krispy Kreme is open daily from 6:00 AM to 10:00 PM.
Can I order delivery from Krispy Kreme, and what are the delivery hours?
Yes, Krispy Kreme offers delivery every day from 6:15 AM to 10:00 PM.
What pickup hours does Krispy Kreme at 1276 Lexington Ave offer?
Pickup is available daily from 6:00 AM to 10:00 PM.
What types of payments are accepted at Krispy Kreme?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa credit or debit cards.
Does Krispy Kreme serve coffee and breakfast items?
Yes, Krispy Kreme serves coffee and breakfast items alongside their doughnuts and desserts.
Is Krispy Kreme family-friendly and welcoming to the LGBTQ community?
Krispy Kreme welcomes families and is LGBTQ friendly.
Where is Krispy Kreme located, and how can I contact them?
Krispy Kreme is located at 1276 Lexington Ave, New York, NY 10028. You can reach them at +1 212-476-7915.
What nearby places can I visit around Krispy Kreme at 1276 Lexington Ave?
Nearby you can visit 7th Street Burger for fast food, Ace Martial Arts for fitness, and 86th Street train station for convenient transportation.
Are there any nearby coffee shops or bakeries to Krispy Kreme on Lexington Ave?
Yes, Paris Baguette and 1276 Bakery are nearby options for coffee and baked goods.
Can I use public transit to reach Krispy Kreme and are there parking options nearby?
Yes, you can use the 86th Street train station nearby for public transit access, and Savoy Parking is available nearby for parking.