Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme New York.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
1,430 reviews
5 stars
871
4 stars
282
3 stars
155
2 stars
41
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and dismissive.
Product Quality
The donuts are generally well-received, with many customers enjoying the flavors and freshness, although some have noted inconsistencies in quality.
Location Convenience
The location in Penn Station is appreciated for its convenience, especially for travelers, but some customers have experienced long wait times.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly regarding promotions and perceived value for money.
Staff Morale
There are indications that staff morale may be low, as some customers have noted a lack of enthusiasm and professionalism during busy times.
- MJMatt JohnsonNov 5, 20255.0Amazing donuts and amazing service.
- ARAngela RapinoOct 21, 20251.0I really love this place and I’m a regular customer, but today’s experience was disappointing. I was waiting in line there was only one register open and two long lines. They had already scanned my product and my donut was ready, so I kindly said, “I’m sorry, I just have to go.” The manager (I believe she was the manager) responded very rudely, saying “Give her a second,” in a harsh tone. I wasn’t trying to skip the line or be impatient, just communicating politely. I hope the staff can be reminded to keep interactions kind and respectful especially with loyal customers who truly enjoy coming here. Grazie!
- PPPatriciaOct 17, 20255.0Absolutely amazing customer service from Starr-Q. I stopped by while looking for bubble tea, I went from ordering half a dozen to getting a dozen lol. She let me know they had a deal of getting a dozen order of glazed donuts for $2 with the purchase I had made. I ended up getting it and a coffee latte. I didn't end up going to get bubble tea. Super pleasant and everyone there seamed to be working well with each other. A very surprising pleasant experience. She needs a raise! She's good at adding to purchases. Also they were very nice, I'm a little hard of hearing and I had to ask for a little clarification when I couldn't read the other person's lips. Thank you for repeating yourselves.
- CWCody WilliamsOct 15, 20254.0Got the original glazed and tried the cinnamon roll. Never had krispy kreme before and it's ok, didn't blow me away with all the hype I've heard about them. The original glazed was good and the cinnamon roll tasted like a honey bun, would say it could used more cinnamon filling. Tried the Cookie Biscoff flavor, was pretty good flavor and good mix of textures.
- IMIvan MonterrosaOct 10, 20255.0Honestly i pass by this Krispy Kreme in NY Penn station all the time never thinking it'll be any good. This day i stopped as the last Halloween sprinkle donut called to me in the window. Needless to say it was worth it, and the donut was delicious! What really took it the extra mile was Starr was super friendly, welcoming and warm. She made sure i didn't need anything else and wished me on my day. After a day of dealing with difficulties sometimes a lil sweet, and a smile from Starr is what can keep this Krispy Kreme rocking and rolling!
Frequently Asked Questions About Krispy Kreme
What are the delivery hours for Krispy Kreme at 2 Penn Plz?
Delivery is available daily from 6:00 AM to 9:45 PM Monday through Wednesday and Sunday, and until 10:45 PM Thursday through Saturday.
When can I pick up my order at Krispy Kreme near Penn Station?
Pickup hours match delivery hours: 6:00 AM to 9:45 PM Monday to Wednesday and Sunday, and extended hours until 10:45 PM on Thursday through Saturday.
What is the address of the Krispy Kreme location at Penn Station?
Krispy Kreme is located at 2 Penn Plz, Amtrak Level, New York, NY 10121, USA.
What are the regular store hours for dine-in at this Krispy Kreme?
The store is open for dine-in from 6:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.
Does Krispy Kreme at Penn Station serve breakfast?
Yes, Krispy Kreme serves breakfast, including doughnuts and coffee, making it a great spot for morning meals and brunch.
What payment options are available at the Krispy Kreme in New York Penn Station?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order online for pickup or delivery from Krispy Kreme at Penn Station?
Yes, you can order online for pickup or delivery through their official ordering website.
What attractions or shops are nearby Krispy Kreme at Penn Station?
Nearby attractions include Sprinkles New York - Penn Station, a cupcake shop; Le Cafe Coffee; and the New York Rangers arena for sports events.
How might someone visiting Penn Station use nearby places when visiting Krispy Kreme?
Visitors arriving at New Jersey Transit - New York Penn Station can easily stop by Krispy Kreme for a quick treat. They may also visit nearby cafes like Coco Moka Cafe or Seattle's Best Coffee for variety.
Are there other dessert or coffee shops near Krispy Kreme at 2 Penn Plz?
Yes, nearby dessert and coffee options include Dunkin', Carvel ice cream shop, and several coffee shops like Le Cafe Coffee and Coco Moka Cafe.