Gai Chicken & Rice

4.2
198 reviews

About

Chicken Restaurant

Location

Gai Chicken & Rice
118 Fulton St, New York, NY
10038, United States

Hours

Reviews

4.2
198 reviews
5 stars
134
4 stars
21
3 stars
11
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being flavorful and fresh, particularly the chicken dishes, though there were some complaints about inconsistency in quality.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and slow service, particularly during peak hours.

Portion Sizes

Feedback indicated that portion sizes were often perceived as small for the price, with some customers expressing disappointment over the amount of food received.

Takeout Focus

The business is primarily a takeout spot, with limited seating available, which customers appreciated for convenience but noted the atmosphere was not conducive for dining in.

Staff Friendliness

While some reviews mentioned rude interactions, many customers praised the friendliness and efficiency of certain staff members, particularly Hossain.
  • SM
    Standley McCray
    Nov 14, 2025
    5.0
    Love this spot especially when I’m trying to eat healthy, cheap and what the option of good portions.
  • MS
    Marut Sudsawath
    Nov 3, 2025
    5.0
    Great chicken dish, perfect portion for my lunch, steamed chicken perfectly cooked and juicy.
  • KK
    Krystal K
    Oct 29, 2025
    5.0
    Food was so amazing, but the cashier should have not raised her voice to customers.
  • IP
    Imam Uddin Piash
    Oct 28, 2025
    5.0
    Absolutely loved my experience at Gai Chicken & Rice! The food was fresh, flavorful, and perfectly cooked — the chicken was juicy, and the rice was fragrant and soft. The sauces added just the right kick of flavor! 🐔🍚
  • QY
    Qianmeng YU
    Oct 19, 2025
    1.0
    I did not get food, due to wrong operating hours on classpass, but I already paid. Called staff and staff told me to ask for refund; yet classpass is non-refundable. I emailed to owner website, but was ignored. I have waited 3 weeks. I don’t care that money, but it’s so strange like management does not care customers at all.

Frequently Asked Questions About Gai Chicken & Rice

What are the opening hours of Gai Chicken & Rice?

Gai Chicken & Rice is open from 11:00 AM to 10:00 PM Monday through Friday, and from 12:00 PM to 7:00 PM on Saturdays and Sundays.

Does Gai Chicken & Rice offer delivery services?

Yes, Gai Chicken & Rice offers delivery services along with in-store pickup.