Five Guys

4.3
1583 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 56 West 14th Street in New York is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
56 West 14th Street, New York, NY
10011, United States

Hours

Reviews

4.3
1,583 reviews
5 stars
944
4 stars
402
3 stars
133
2 stars
45
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and attentive.

Food Quality

The quality of the burgers and fries received positive feedback, although some customers found the food overpriced or inconsistent.

Cleanliness

The establishment was generally noted for being clean, though some reviews mentioned issues with the bathrooms.

Service Speed

Customers appreciated the quick service, although there were occasional mentions of slow or uncaring staff.

Pricing Concerns

Several reviews highlighted that the prices are considered high, especially for the portion sizes.
  • AA
    Alice
    Dec 30, 2025
    5.0
    Melhor que shake shake
  • MV
    Melissa Vadakara
    Dec 12, 2025
    5.0
    The manager is very kind and generous! I think it was the manager, but in any case all the workers were great. They all really deserve a raise!!
  • SS
    SRM Sounds
    Nov 23, 2025
    2.0
    May be reporting you guys to Google is a language you guys will understand.. I come in and I ask for a veggie sandwich and please extra toast the bread. The very young black girl at the counter did her job and told the people extra toast the bread. That didn’t appear to go over well as the people who make the sandwich didn’t repeat it back to the counter girl. Right there I knew my bread wasn’t gonna be extra toasted. Understand I’m trying to help you out. That sandwich cost seven dollars and I never can finish it because the bread can’t handle the veggies. It’s a complete mess by the time you’re halfway finished. the bread gets completely soggy and the sandwich turns into a salad.. So forgive me for being a vegetarian. I don’t eat your hamburgers as probably those buns are for burgers. They don’t measure up to the veggie sandwich. But I don’t understand if you don’t extra toast the bread just say so. Then at least I have the choice to say all right then, maybe I don’t want it or you guys are gonna toast the bread so that I could finish the damned sandwich. Am I really asking too much? I will probably give it one more try. After that, it’s bye-bye five guys..
  • SB
    Stall Bro
    Nov 4, 2025
    4.0
    A lil crowded, and expensive, but they were fast and the food was really good
  • OC
    Olivia Celice
    Nov 3, 2025
    5.0
    I was floored by this spot's quality. Quick help and genuine smiles. Make sure to try the desserts when you visit. I could quickly figure out what they serve. The meals satisfied and staff impressed.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.