Five Guys

4.2
1049 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2847 Broadway in New York is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2847 Broadway, New York, NY
10025, United States

Hours

Reviews

4.2
1,049 reviews
5 stars
568
4 stars
266
3 stars
114
2 stars
47
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the burgers for being juicy and flavorful, but some noted inconsistencies in taste and preparation, particularly with fries and vegetarian options.

Service Speed

While many reviews highlighted fast service, several customers experienced long wait times, especially during busy periods with delivery drivers.

Staff Friendliness

The staff received positive feedback for being friendly and helpful, although there were instances of poor customer service reported.

Cleanliness

The restaurant was generally noted for being clean, with some locations specifically mentioned as the cleanest visited.

Pricing

Customers expressed concerns about the high prices relative to portion sizes and overall value, with some feeling that the cost was not justified.
  • MJ
    Ms. Jeanine
    4 days ago
    5.0
    For the first time I ordered a hot dog from here. I never knew I needed bacon on a hot dog 🤤
  • NN
    Nas
    Oct 26, 2025
    5.0
    Best burger place as always
  • JM
    Justyna M
    Oct 10, 2025
    5.0
    Gooooood
  • LG
    Lineya G
    Oct 10, 2025
    5.0
    Everything was fresh and hot, services was great and fast.
  • MH
    Mark Heim
    Oct 8, 2025
    2.0
    This place is always understaffed and cannot handle the amount of orders they get. Always around 20 delivery people inside waiting at the pickup area. Don’t order for pickup unless you want to shove your way through. If you order in person you’re waiting around 20-30 minutes. Pretty crazy. I’m assuming corporate or management refuses to properly staff it or refuses to give livable wages so they can’t retain staff.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.