Five Guys

4.2
1388 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 296 Bleecker St. in New York is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
296 Bleecker St., New York, NY
10014, United States

Hours

Reviews

4.2
1,388 reviews
5 stars
752
4 stars
357
3 stars
146
2 stars
45
1 star
88

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Numerous reviews highlighted rude, unengaged, and incompetent staff, leading to a negative customer experience.

Food Quality

While some customers praised the burgers and fries, others reported issues with incorrect orders and food being served cold or poorly prepared.

Service Speed

Many customers experienced long wait times and disorganization, particularly with online orders and during busy periods.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and overall messiness.

Positive Highlights

Despite the criticisms, some customers enjoyed the variety of menu options and the quality of the food, particularly the burgers and fries.
  • SM
    Santiago Munoz
    1 day ago
    5.0
    Deli 😋
  • II
    Ian
    1 day ago
    2.0
    Would be ~1 for service but google doesn’t allow it. The employees
  • AA
    Alejandro Arias
    Nov 4, 2025
    4.0
    Too rude security for income.
  • MT
    Michael Tee
    Oct 30, 2025
    1.0
    This has to be one of the slowest fast food restaurants in Manhattan. When I order from DoorDash they NEVER get the food to the delivery person. They usually have them wait there for 20 mins, then give away the order to someone else, have to remake it, etc. One time they chose to just not remake it at all. Five guys should figure out what is going on
  • DF
    Diego Faiguenboim
    Oct 28, 2025
    4.0
    Five guys is always great, but on this store the employees wore a little too noise, screaming to each other and etc.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.