Five Guys

4.2
3305 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 43 W 55th Street in New York is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
43 W 55th Street, New York, NY
10019, United States

Hours

Reviews

4.2
3,305 reviews
5 stars
1,808
4 stars
877
3 stars
360
2 stars
117
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers and fries for their taste and quality, though some noted issues with dryness and sogginess.

Service

Customer service received mixed reviews; while some praised the staff for being friendly and helpful, others reported poor service and long wait times.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and a strong smell of fried food in the restaurant.

Value for Money

Customers expressed concerns about high prices relative to portion sizes and overall value.

Space Constraints

The restaurant was frequently described as cramped, making it difficult for customers to find seating.
  • JG
    John G
    Jan 4, 2026
    3.0
    Generally a big fan of Five Guys but this one got our order wrong (small fries instead of regular as shown on the receipt), the ketchup was out, the peanuts were out, the grill where the burgers were being made were visibly gross, we were the only ones on line but they took a while to take our order, and there was no soap in the restroom. Would recommend other ones over this shop. Needs management to help clean it up!
  • RS
    Ricardo Alvirde Sucilla
    Jan 1, 2026
    3.0
    Es un lugar pequeño y los clientes estan apretados. La limpieza del comedor no es la mejor
  • LV
    Leandro Valente
    Dec 30, 2025
    1.0
    Não tinha amendoim isso é um clássico da rede e também não tinha coca cola nas máquinas
  • MP
    Milena Princic
    Dec 27, 2025
    3.0
    Mucho olor a comida y pocos lugares para sentarse pero la hamburguesa es rica y te dan maní gratis.
  • SY
    Saul Yuquilima
    Dec 24, 2025
    5.0
    We had a great experience as always at Five Guys. I was particularly impressed by the young man, Elijah Wilson, that took our order as he was very helpful and hard working and there should be more people like him at Five Guys

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.