Five Guys

4.2
2758 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 36 West 48th Street in New York is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
36 West 48th Street, New York, NY
10036, United States

Hours

Reviews

4.2
2,758 reviews
5 stars
1,485
4 stars
732
3 stars
321
2 stars
94
1 star
126

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers for being delicious and well-prepared, with many highlighting the fries as exceptional.

Service

Service quality received mixed reviews; while some staff were noted for being friendly and helpful, others were criticized for poor attitude and mistakes in orders.

Cleanliness

Several reviews pointed out cleanliness issues, particularly with the dining area and bathrooms, which detracted from the overall experience.

Value for Money

Many customers felt the prices were high for the portion sizes, although some justified the cost due to the quality of the food.

Atmosphere

The atmosphere was described as casual and sometimes crowded, with limited seating available, especially during peak hours.
  • MP
    Maximilian P
    3 days ago
    5.0
    Ich war schon öfters in Deutschland im Five Guys, jetzt auch endlich in Amerika, es ist für mich die beste Amerikanische Burger kette, die Burger schmeckt sehr gut. Sehr Empfehlenswert. 5 Sterne.
  • AA
    Aleksander
    Nov 16, 2025
    5.0
    great food in a typical New York burger joint atmosphere
  • JJ
    Jose
    Nov 12, 2025
    2.0
    Staff couldnt be bothered with the wifi password, the local wasnt very clean either, have to say they were polite tough
  • MN
    Michel Nee
    Nov 12, 2025
    5.0
    This restaurant complements my family visits perfectly. Workers here show real friendliness. The menu offers choices that outshine most others. Every aspect of Five Guys meets high standards - the food quality, the interior design, the atmosphere and the staff. I have no doubt about coming back.
  • TM
    Thomas O Mordha
    Nov 10, 2025
    1.0
    A family of 4 is paying over a 100 bucks to eat here. For a burger and fries meal per person

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.