El Castillo De Jagua Restaurant

4.4
1368 reviews

About

Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

El Castillo De Jagua Restaurant
113 Rivington St, New York, NY
10002, United States

Hours

Reviews

4.4
1,368 reviews
5 stars
911
4 stars
255
3 stars
81
2 stars
45
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for its authentic flavors and generous portions, with many describing it as delicious and reminiscent of home-cooked meals.

Service

While many reviews highlighted excellent and attentive service, particularly from staff member Mercedes, there were also complaints about slow service and issues with order accuracy.

Pricing

Some customers felt that the prices were high compared to other establishments, especially when orders were incomplete or incorrect.

Cleanliness

Several reviews mentioned concerns about hygiene, particularly in the restrooms, with some customers reporting foodborne illness.
  • JJ
    Jonathon Perez (Jay)
    2 days ago
    3.0
    I had the chicken soup with white rice on the side, the soup was very good and the rice was perfect. The atmosphere does feel alittle too plain, they tried to spruce it up with holiday decorations but there’s something about it I can’t put my finger on that it’s missing
  • AA
    Alejandro
    5 days ago
    2.0
    Ordered delivery from Castillo de Jagua and honestly it was disappointing. The portions were tiny for the price, and the food showed zero effort—bland, under-seasoned, and felt thrown together. This used to be a dependable spot, but lately the quality just isn’t there. For what they charge, you expect flavor and a decent serving, not this. Definitely not worth it.
  • WG
    Weldy Guzman
    Dec 6, 2025
    5.0
    Best Hispanic food ever! The platanos Maduros are the best I've ever had. 100% authentic
  • EF
    Ed Feliciano
    Dec 1, 2025
    1.0
    20 dollars for steak stripe with onions that cost 9$ everywhere else is horrible. Restaurant overcharged me!!!! I paid for the same order anywhere in the city for atleast 10 dollars less!!!!!! And didn't get any rice with my order!!!! 10 thin, tiny steak stips for $28 dollars is highway robbery
  • HB
    Hak Bén
    Nov 12, 2025
    4.0
    Truly a neighborhood gem. Visited here many times and never disappointed. Great prices and consistently great prices. I usually get the chicken chunks (boneless) but I had the chicken mofongo instead, my friend ordered the cheese monfongo. My mofongo was great, wasn’t expecting to have two nicely fried pieces of chicken as a garnish, I also like that the mofongo portion wasn’t huge and comes with a side of salad (great for such a carb-heavy dish). Great flavors, but would’ve loved to taste a bit more garlic. The consumé that comes with the mofongo adds all the flavor you need. Service was okay, atmosphere is nice and it’s great that they accept card and cash.

Frequently Asked Questions About El Castillo De Jagua Restaurant

What are the regular opening hours for El Castillo De Jagua Restaurant?

El Castillo De Jagua Restaurant is open from 8:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 10:00 PM on Friday and Saturday.

Does El Castillo De Jagua offer delivery and pickup services?

Yes, El Castillo De Jagua offers both in-store pickup and delivery services.