Customers frequently praised the food for its authentic flavors and generous portions, with many describing it as delicious and reminiscent of home-cooked meals.
Service
While many reviews highlighted excellent and attentive service, particularly from staff member Mercedes, there were also complaints about slow service and issues with order accuracy.
Pricing
Some customers felt that the prices were high compared to other establishments, especially when orders were incomplete or incorrect.
Cleanliness
Several reviews mentioned concerns about hygiene, particularly in the restrooms, with some customers reporting foodborne illness.
JJ
Jonathon Perez (Jay)
2 days ago
3.0
I had the chicken soup with white rice on the side, the soup was very good and the rice was perfect. The atmosphere does feel alittle too plain, they tried to spruce it up with holiday decorations but there’s something about it I can’t put my finger on that it’s missing
AA
Alejandro
5 days ago
2.0
Ordered delivery from Castillo de Jagua and honestly it was disappointing. The portions were tiny for the price, and the food showed zero effort—bland, under-seasoned, and felt thrown together. This used to be a dependable spot, but lately the quality just isn’t there. For what they charge, you expect flavor and a decent serving, not this. Definitely not worth it.
WG
Weldy Guzman
Dec 6, 2025
5.0
Best Hispanic food ever! The platanos Maduros are the best I've ever had. 100% authentic
EF
Ed Feliciano
Dec 1, 2025
1.0
20 dollars for steak stripe with onions that cost 9$ everywhere else is horrible. Restaurant overcharged me!!!! I paid for the same order anywhere in the city for atleast 10 dollars less!!!!!! And didn't get any rice with my order!!!! 10 thin, tiny steak stips for $28 dollars is highway robbery
HB
Hak Bén
Nov 12, 2025
4.0
Truly a neighborhood gem. Visited here many times and never disappointed. Great prices and consistently great prices. I usually get the chicken chunks (boneless) but I had the chicken mofongo instead, my friend ordered the cheese monfongo. My mofongo was great, wasn’t expecting to have two nicely fried pieces of chicken as a garnish, I also like that the mofongo portion wasn’t huge and comes with a side of salad (great for such a carb-heavy dish). Great flavors, but would’ve loved to taste a bit more garlic. The consumé that comes with the mofongo adds all the flavor you need.
Service was okay, atmosphere is nice and it’s great that they accept card and cash.
Frequently Asked Questions About El Castillo De Jagua Restaurant
What are the regular opening hours for El Castillo De Jagua Restaurant?
El Castillo De Jagua Restaurant is open from 8:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 8:00 AM to 10:00 PM on Friday and Saturday.
Does El Castillo De Jagua offer delivery and pickup services?
Yes, El Castillo De Jagua offers both in-store pickup and delivery services.
What are the delivery hours for the restaurant?
Delivery is available daily from 8:00 AM to 8:30 PM Monday through Thursday and Sunday, and from 8:00 AM to 9:30 PM on Friday and Saturday.
During what hours can I place takeout orders?
Takeout orders can be placed daily from 8:00 AM to 8:30 PM Monday through Thursday and Sunday, and until 9:30 PM on Friday and Saturday.
Where is El Castillo De Jagua Restaurant located?
El Castillo De Jagua is located at 113 Rivington St, New York, NY 10002, US.
How can I view the menu or place an order online?
You can view the menu and place orders online at https://castillodejagua.com/menu.
What types of cuisine does El Castillo De Jagua offer?
The restaurant offers Dominican, Caribbean, Latin American, Spanish, breakfast, seafood, sandwiches, grilled foods, coffee, and catering services.
Which nearby restaurants can I visit to explore other cuisines?
Nearby, you can find Kalye Rivington for Filipino and Asian cuisine, Hana for Japanese sushi, Essex Pizza for pizza, and Café Medi for Mediterranean dishes.
What local spots near El Castillo De Jagua offer relaxation or wellness services?
Visitors can relax at Coral Essex Spa, known for massage and massage therapy services, located close to the restaurant.
Are there any interesting places to visit or shop around El Castillo De Jagua?
Yes, nearby shops include Popup Co-op Zine Shop for books, Archipelago Designs for furniture, and Restocked for shoes and clothing.