Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even for mobile orders.
Staff Performance
Many reviews highlighted poor staff performance, including mistakes with orders, lack of attentiveness, and unprofessional behavior.
Food Quality
There were numerous complaints about stale or old food items, with some customers receiving items that were not fresh.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the store.
Customer Experience
Overall, the customer experience was negatively impacted by rude staff and poor service, leading to many customers expressing a desire to avoid this location.
MP
Mae P
Nov 20, 2025
2.0
This location desperately needs to hire more people for the morning shift. It consistently takes way too long to order and receive one drink.
VP
Vijender Pal
Sep 18, 2025
1.0
Service is really bad the guy talking on a phone call while preparing the order 🤢🤢
TL
Tommy Lew
Feb 27, 2024
5.0
Dunkin
BB
Bernie b20
Nov 25, 2019
1.0
Horrible one person running place cashier and preparing food for morning rush wait time suck