Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
269 reviews
5 stars
97
4 stars
66
3 stars
31
2 stars
14
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported slow service, with many waiting excessively long for their orders.
Order Accuracy
Frequent complaints about incorrect orders, including wrong items and missing items, were noted.
Staff Attitude
Mixed feedback on staff behavior, with some customers experiencing rudeness and inattentiveness.
Cleanliness
While some reviews praised cleanliness, others reported unsanitary conditions and poor food handling.
Product Quality
Inconsistency in product quality, particularly with coffee and donuts, was a common concern among customers.
- RBRyan BiggsNov 9, 20252.0This is the slowest Dunkin in existence
- DDDB32Sep 13, 20252.0Holy hell! This is probably one of the worst locations in all of New York. The women are incredibly slow, ignore customers and a simple coffee to take 30 minutes to get even when the store is empty. I even tried ordering an event with mobile order. Got there 20 minutes after my order and still have to wait another 15 minutes for the order. Every time I go, the women are more focused on talking than working. I walked in today and there was a guy who was clearly irritated at the situation and I asked him how he been waiting a while. He told me that he was a local and a regular to the place and that he constantly has to wait 20 to 30 minutes for a coffee. I am buying my own disposable cups and brewing coffee at home!
- JJJordan JimenezAug 12, 20251.0They had me standing there for 30 minutes waiting to place a order as they continued to do the mobile orders so I left and won’t come back
- JJjames jamesMay 29, 20251.0An up-to-date typical Dunkin’ Donuts, but the staff was not welcoming and more concerned about their online orders than the customers in front of them-The order took forever!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 693 9th Ave, New York?
Dunkin' is open Monday through Friday from 5:30 AM to 6:00 PM, and on Saturdays and Sundays from 7:00 AM to 6:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, they offer both delivery and curbside pickup services.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin’ mobile app available on both iOS and Android.
What type of food and beverages does Dunkin' serve at this location?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and other breakfast, lunch, and brunch items with over 50 varieties of donuts and dozens of premium beverages.
Are there any special holiday drinks or menu items currently available?
Yes, during the holiday season they offer new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
No, this location does not have a drive-thru service.
Is there free Wi-Fi available at this Dunkin' store?
Yes, free Wi-Fi is available for customers.
Which nearby restaurants can I visit before or after my Dunkin' stop?
You can visit nearby restaurants such as Cara Mia (Italian, bar, Mexican), Casa Agave (Mexican), Yummy Cheese Pasta (Italian and American), Ideal Thai (Thai and cafe), and Mom's Kitchen & Bar (American, breakfast and brunch).
Are there any nearby bakeries or bagel shops close to Dunkin'?
Yes, Leon Bakery and Hudson Bagel, a bakery and bagel shop respectively, are located nearby if you're looking for additional baked goods.
What nearby services can help with deliveries or shipping?
The UPS Access Point location close to Dunkin' offers courier and shipping services for your convenience.