Dunkin'

3.6
199 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
370 Lexington Ave, New York, NY
10017, United States

Hours

Reviews

3.6
199 reviews
5 stars
82
4 stars
41
3 stars
25
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and disorganization.

Cleanliness

Several reviews highlight cleanliness, but there are also complaints about unsanitary conditions and flies around the food.

Food Quality

Food quality is inconsistent, with some customers enjoying the offerings while others report stale or burnt items.

Speed of Service

Service speed varies; some customers appreciate quick service, while others experience long wait times and order mistakes.

Seating and Atmosphere

Limited seating is noted, but some customers appreciate the clean and spacious environment.
  • EF
    Etoyia Frazier
    Oct 8, 2025
    5.0
    There's limited seating at this location, whereas many other locations do not have seating. The food is excellent, and so is the family that runs the place. I have visited this location more than 10 times, and Auntie in the back makes sure I get plenty to eat 🤣. These are the kinds of individuals who are family-oriented and genuinely love what they do. And I love that. The wifi is superb. The drinks are even better. There are no long wait times unless it's bustling, but they get everything done pretty quickly. They accept cards or cash. Open Monday through Sunday. They are clean and sanitary. The lobby has napkins and a window seat if you want to watch people walk by.
  • KB
    katrina b
    Sep 16, 2025
    1.0
    Awful customer service just plain awful
  • RI
    Robaeidul Islam
    Sep 13, 2025
    5.0
    I went to this Dunkin’ Donuts and their service was very fast. The staff were friendly, and the food and drinks were really good. I enjoyed my visit and will definitely come back again.
  • OA
    omorbin Abdulla
    Aug 31, 2025
    5.0
    They talk very nicely and get along well with everyone.
  • MP
    Marko Pejić
    Aug 16, 2025
    3.0
    Every dunkin we went to staff had 0 interest, had nothing to recommend when we asked

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' at 370 Lexington Ave, New York?

Dunkin' at 370 Lexington Ave is open Monday to Friday from 5:00 AM to 6:00 PM and on Saturday and Sunday from 7:00 AM to 3:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.