Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
203 reviews
5 stars
83
4 stars
22
3 stars
9
2 stars
4
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing order mistakes and poor handling of complaints.
Cleanliness
Several customers reported unsanitary conditions, including dirty food preparation areas and unclean dining spaces.
Food Quality
Feedback indicated inconsistent food quality, with some items being stale or poorly prepared, leading to dissatisfaction.
Customer Experience
Many customers expressed frustration with the overall experience, citing issues with order accuracy and staff behavior.
Positive Notes
Despite the negative feedback, some customers praised the speed of service and the quality of certain food items, indicating that experiences can vary.
- BBBas BloemNov 16, 20255.0I urgently needed to charge my phone and a guy named Ashraf helped me out. During the waiting time, he surprised me pleasantly with the friendly atmosphere that he and his colleagues created. Really appreciated, and a recommended go-to place!
- AFAnthony FNov 14, 20251.0Terrible service. Don’t get old fashioned you’re better off eating cardboard.
- SHSchennel HallOct 17, 20251.0Bad service. Rude to customers. Over charged people. Lied about not having different options so they dont have to do "extra work"
- ASAmin SiadOct 2, 20255.0Great staff and always keeping America running and on her toes.
- AOamahirany oleaSep 27, 20255.0Very nice and clean excelent service
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location?
This Dunkin' at 4 Whitehall St in New York, NY is open 24 hours every day of the week.
Does Dunkin' at Staten Island Ferry Terminal offer delivery or pickup services?
Yes, this location offers both delivery and curbside pickup services.
What holiday specialty drinks are available at this Dunkin'?
You can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available on both Apple and Android platforms for a fast grab-and-go experience.
What types of meals does this Dunkin' serve?
This location serves breakfast, lunch, and brunch meals.
What kinds of food and beverages are specialties at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
No, this particular Dunkin' does not have a drive-thru service.
Are there options for vegetarian customers at this Dunkin'?
Yes, this Dunkin' location offers vegetarian-friendly menu options.
What nearby transport options can help me reach this Dunkin'?
This Dunkin' is located inside the Staten Island Ferry Terminal, close to Whitehall Terminal and South Ferry – Whitehall Street stations, making it accessible by ferry and subway transit.
Are there places of interest near this Dunkin' to visit before or after my visit?
Nearby attractions include the Coast Guard Memorial and Estaría Libertad landmarks, as well as many restaurants like Rita’s Italian Ice and Margarita Bar NYC for additional dining or leisure options.
Where can I grab a quick snack or dessert near this Dunkin'?
Nearby options for snacks include Aunt Butchie's Desserts Bakery Cafe and Auntie Anne's, perfect for dessert or quick treats after visiting Dunkin'.