Brand Certified
Dunkin'
3.1(216 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
4 Whitehall St, New York, NY
10004, United States
Certified by Dunkin' • Mar 01, 2026
(212) 742-8001
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.1
216 reviews
5 stars
92
4 stars
23
3 stars
9
2 stars
4
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with multiple instances of orders being mishandled or staff being dismissive.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and a lack of attention to detail, leading to frustration among customers.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty areas and unkempt food items.
Speed of Service
While some customers appreciated the fast service, others experienced significant delays and poor handling of mobile orders.
Food Quality
Feedback on food quality was mixed, with some items being described as stale or poorly prepared.
- DSDwayne Stanley5 days ago5.0All staff great customer service skills
- BBBriannaFeb 20, 20265.0It was good
- LLLinaFeb 17, 20265.0Good drinks
- KTK TFeb 12, 20265.0Fast service. Got my mobile order quickly and caught the ferry
- MGMercedes López GimenoDec 22, 20251.0Sakira,una trabajadora que es una maleducada. Estábamos mirando carta (sin que hubiera nadie esperando) y insistiendo si lo teníamos ya de malas formas. Eso solo el inicio, después riéndose en más de 3 ocasiones por no entendernos con el café, muy desagradable y maleducada
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location?
This Dunkin' at 4 Whitehall St in New York, NY is open 24 hours every day of the week.
Does Dunkin' at Staten Island Ferry Terminal offer delivery or pickup services?
Yes, this location offers both delivery and curbside pickup services.
What holiday specialty drinks are available at this Dunkin'?
You can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available on both Apple and Android platforms for a fast grab-and-go experience.
What types of meals does this Dunkin' serve?
This location serves breakfast, lunch, and brunch meals.
What kinds of food and beverages are specialties at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
No, this particular Dunkin' does not have a drive-thru service.
Are there options for vegetarian customers at this Dunkin'?
Yes, this Dunkin' location offers vegetarian-friendly menu options.
What nearby transport options can help me reach this Dunkin'?
This Dunkin' is located inside the Staten Island Ferry Terminal, close to Whitehall Terminal and South Ferry – Whitehall Street stations, making it accessible by ferry and subway transit.
Are there places of interest near this Dunkin' to visit before or after my visit?
Nearby attractions include the Coast Guard Memorial and Estaría Libertad landmarks, as well as many restaurants like Rita’s Italian Ice and Margarita Bar NYC for additional dining or leisure options.
Where can I grab a quick snack or dessert near this Dunkin'?
Nearby options for snacks include Aunt Butchie's Desserts Bakery Cafe and Auntie Anne's, perfect for dessert or quick treats after visiting Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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