Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, with multiple instances of orders being mishandled or staff being dismissive.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and a lack of attention to detail, leading to frustration among customers.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty areas and unkempt food items.
Speed of Service
While some customers appreciated the fast service, others experienced significant delays and poor handling of mobile orders.
Food Quality
Feedback on food quality was mixed, with some items being described as stale or poorly prepared.
DS
Dwayne Stanley
5 days ago
5.0
All staff great customer service skills
BB
Brianna
Feb 20, 2026
5.0
It was good
LL
Lina
Feb 17, 2026
5.0
Good drinks
KT
K T
Feb 12, 2026
5.0
Fast service. Got my mobile order quickly and caught the ferry
MG
Mercedes López Gimeno
Dec 22, 2025
1.0
Sakira,una trabajadora que es una maleducada. Estábamos mirando carta (sin que hubiera nadie esperando) y insistiendo si lo teníamos ya de malas formas. Eso solo el inicio, después riéndose en más de 3 ocasiones por no entendernos con el café, muy desagradable y maleducada
What are the operating hours of this Dunkin' location?
This Dunkin' at 4 Whitehall St in New York, NY is open 24 hours every day of the week.
Does Dunkin' at Staten Island Ferry Terminal offer delivery or pickup services?
Yes, this location offers both delivery and curbside pickup services.
What holiday specialty drinks are available at this Dunkin'?
You can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app, available on both Apple and Android platforms for a fast grab-and-go experience.
What types of meals does this Dunkin' serve?
This location serves breakfast, lunch, and brunch meals.
What kinds of food and beverages are specialties at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
No, this particular Dunkin' does not have a drive-thru service.
Are there options for vegetarian customers at this Dunkin'?
Yes, this Dunkin' location offers vegetarian-friendly menu options.
What nearby transport options can help me reach this Dunkin'?
This Dunkin' is located inside the Staten Island Ferry Terminal, close to Whitehall Terminal and South Ferry – Whitehall Street stations, making it accessible by ferry and subway transit.
Are there places of interest near this Dunkin' to visit before or after my visit?
Nearby attractions include the Coast Guard Memorial and Estaría Libertad landmarks, as well as many restaurants like Rita’s Italian Ice and Margarita Bar NYC for additional dining or leisure options.
Where can I grab a quick snack or dessert near this Dunkin'?
Nearby options for snacks include Aunt Butchie's Desserts Bakery Cafe and Auntie Anne's, perfect for dessert or quick treats after visiting Dunkin'.
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