Dunkin'

3.7
400 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 W 23rd St, New York, NY
10011, United States

Hours

Reviews

3.7
400 reviews
5 stars
175
4 stars
92
3 stars
46
2 stars
23
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rudeness and poor engagement.

Order Accuracy

Numerous complaints about incorrect orders and issues with fulfilling requests, leading to customer dissatisfaction.

Cleanliness and Safety

Concerns raised about cleanliness and safety, particularly regarding food preparation and the presence of homeless individuals outside.

Speed of Service

Service speed varies; some customers experienced quick service while others reported long wait times.

Product Quality

Mixed reviews on food and drink quality, with some items praised while others were described as stale or poorly prepared.
  • IM
    Itz Iron Life Miguel
    Aug 28, 2025
    5.0
    Good place, I wish there was less, homeless people outside. Gos bless the world .🙏🏾
  • FK
    Faria Khan
    Aug 16, 2025
    5.0
    I came in a couple days ago, looking for packets of salt (my friend was sick and needed salt to gargle). To the man working at DD who just brought me salt packets despite it being so busy and me not ordering anything else, I appreciate your kindness and compassion. I was stressed as a traveller trying to find medicine and salt for my friend who was sick so thank you for your help. Kindness goes a long way!
  • AF
    Anne Fillouzeau
    Aug 5, 2025
    5.0
    Personnel vraiment adorable, professionnel et généreux ! très bonne adresse avec le service au top ! merci ! une famille française ravie !
  • KK
    Kyla Kyla
    Jul 22, 2025
    1.0
    I will be contacting health department. I came inside to purchase a donut for my son and there was construction going on directly above the food. I literally watched as dust mites fell on top of the employees head and shoulders. Image the food behind her . Unacceptable. Skip this Dunkin at all cost
  • AW
    A “XXX” W
    May 6, 2017
    5.0
    Fast curteous service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 101 W 23rd St, New York?

Dunkin' is open Monday to Friday from 5:30 AM to 11:00 PM, and on Saturday and Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both delivery and curbside pickup services.