Dunkin'

3.7
221 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
111 Central Park North, New York, NY
10026, United States

Hours

Reviews

3.7
221 reviews
5 stars
100
4 stars
37
3 stars
32
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting unprofessional behavior from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness and Environment

The location is noted for being clean, but some customers mentioned a lack of seating and a sketchy atmosphere.

Product Quality

While some customers enjoyed the coffee and donuts, others criticized the quality of food and drinks, describing them as bland or poorly made.

Accessibility

Customers appreciated the convenient location, but noted the absence of restrooms and seating options.
  • TS
    Taunie Stromer
    Nov 11, 2025
    5.0
    Staff are super friendly, they always get my coffee perfect , & the food is wonderful, not just the donuts !
  • CB
    Curtis Brooks
    Nov 4, 2025
    5.0
    I started going to this Dunkin Donuts during Cov-19 it was hard for everyone in NYC because we saw so much illness in our City. But this Dunkin Donuts felt like home. I got to know the employees and they have been nothing but Fantastic.🙏🏾❤️🙏🏾
  • JJ
    Julian
    Sep 29, 2025
    1.0
    Ordered a menu with latte got american with milk
  • GG
    Geneva
    Sep 29, 2025
    1.0
    I use to go here for my orders, but one day I ordered food with some other things. Got home showered and went to eat, just for it to be all burnt. I couldn't get in contact with anyone and I did not feel like going back. 😪
  • YB
    Young B
    Sep 3, 2025
    1.0
    First and last time coming to this Dunkin because of this light skinned short Indian woman named Sarah. She was unbelievably rude and unprofessional. Her whole attitude and facial expressions made it clear she didn’t want to help customers. I ordered a matcha latte that was basically a cup of milk. When I asked if it was supposed to be that light, she snapped “yes” with a nasty attitude. After tasting it and asking for another scoop of matcha, she rolled her eyes and looked at me like I was a problem for simply wanting what I paid for. The guy working there was polite and respectful, which made Sarah’s behavior stand out even more. I usually go to the Dunkin on 108th & Broadway where the staff are friendly and welcoming. This was my first time at this location, and it’ll definitely be my last unless they seriously address their customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 111 Central Park North, New York, NY?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery or pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.