Dunkin'

3.6
343 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
882 Lexington Ave, New York, NY
10065, United States

Hours

Reviews

3.6
343 reviews
5 stars
137
4 stars
77
3 stars
47
2 stars
19
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attentiveness.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale items and poor presentation.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.

Speed of Service

Customers noted slow service, especially during busy hours, with long wait times for orders.
  • WY
    Warren Yeung
    Dec 25, 2025
    5.0
    Jemi (sp) helped us with ice cream on Christmas Day and was super kind and helpful! Ice cream was delicious.
  • ST
    Susan Talbot
    Nov 9, 2025
    5.0
    Great doughnuts
  • QA
    Q Adani
    Oct 30, 2025
    1.0
    Ordered a bacon egg and cheese on a croissant with chipotle sauce. Sandwich had no chipotle sauce, was cold and the croissant was stale.
  • TT
    Tawab
    Sep 26, 2025
    2.0
    Extremely sloppy. They've only gotten my order correctly once out of the 5 times I've ordered from them. One time I asked for an item on the menu and they told me they didn't even have it. Always crowded, which they use to justify doing everything hastily and carelessly.
  • AE
    Ayse Zehra Erdogan
    Sep 17, 2025
    1.0
    The guy in front of the cashier was really rude and spoke very harshly. He wasn’t wearing gloves, and he handed me my donut like he was throwing it at me. With the coffee, I couldn’t see how he prepared it, so I don’t think it was handled in a hygienic way. Overall, the whole experience made me very uncomfortable.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 882 Lexington Ave, New York?

Dunkin' is open from 5:30 AM to 7:00 PM Monday through Friday, and from 7:00 AM to 3:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.