Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attentiveness.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale items and poor presentation.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.
Speed of Service
Customers noted slow service, especially during busy hours, with long wait times for orders.
WY
Warren Yeung
Dec 25, 2025
5.0
Jemi (sp) helped us with ice cream on Christmas Day and was super kind and helpful! Ice cream was delicious.
ST
Susan Talbot
Nov 9, 2025
5.0
Great doughnuts
QA
Q Adani
Oct 30, 2025
1.0
Ordered a bacon egg and cheese on a croissant with chipotle sauce. Sandwich had no chipotle sauce, was cold and the croissant was stale.
TT
Tawab
Sep 26, 2025
2.0
Extremely sloppy. They've only gotten my order correctly once out of the 5 times I've ordered from them. One time I asked for an item on the menu and they told me they didn't even have it. Always crowded, which they use to justify doing everything hastily and carelessly.
AE
Ayse Zehra Erdogan
Sep 17, 2025
1.0
The guy in front of the cashier was really rude and spoke very harshly. He wasn’t wearing gloves, and he handed me my donut like he was throwing it at me. With the coffee, I couldn’t see how he prepared it, so I don’t think it was handled in a hygienic way. Overall, the whole experience made me very uncomfortable.