Dunkin'

4.0
197 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
200 W 54th St, New York, NY
10019, United States

Hours

Reviews

4.0
197 reviews
5 stars
106
4 stars
42
3 stars
13
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported problems with order accuracy and slow service, with several mentioning wrong items or long wait times.

Product Quality

Feedback on donuts and coffee was mixed; while some praised freshness and taste, others complained about stale products and poor preparation.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted inattentiveness and unprofessional behavior.

Location Limitations

The small size of the store and lack of seating were frequently mentioned, impacting the overall customer experience.
  • BR
    Brook-Lynn Reign
    Jan 4, 2026
    1.0
    Poor experience and concerning hygiene. This location is extremely small and overcrowded, making it difficult to even stand and place an order. Customers and employees were packed into a corner, with people coughing and sneezing — including staff. I also observed employees touching their faces and noses, then handling cup lids, money, and food without gloves or handwashing. That alone made me uncomfortable enough to ask for a refund. On top of that, my order was rung up incorrectly, and my drink was poorly prepared (mostly foam and not filled properly). The refund process was confusing and took far longer than it should have. Between the lack of space, sanitation concerns, and disorganized service, I won’t be returning.
  • EG
    elisa gibin
    Dec 26, 2025
    5.0
    Troppo gentili e troppo buono
  • EA
    eng afra
    Dec 16, 2025
    5.0
    Ahemdd and rashid the best
  • EC
    Eugene Cherny
    Dec 1, 2025
    1.0
    Doesn’t exist. Closed down. It’s another establishment here now
  • JK
    Joseph Kelly
    Sep 25, 2025
    2.0
    Seemingly not organized or capable of handling orders on a timely basis

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 200 W 54th St, New York, NY?

Dunkin' is open daily from 4:30 AM to midnight on weekdays, and from 5:00 AM to midnight on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.