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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(200 reviews)

Business Details

200 W 54th St, New York, NY
10019, United States
(212) 757-7754
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
200 W 54th St, New York, NY
10019, United States

Hours

Reviews

4.0
200 reviews
5 stars
107
4 stars
43
3 stars
13
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Hygiene Concerns

Multiple customers reported serious hygiene issues, including unsanitary conditions and improper food handling by staff.

Service Issues

Customers frequently mentioned disorganized service, incorrect orders, and long wait times, indicating a lack of efficiency.

Product Quality

While some customers praised the freshness and taste of the donuts and coffee, others reported stale products and poorly prepared drinks.

Staff Attitude

Feedback on staff was mixed; some praised their friendliness and helpfulness, while others noted inattentiveness and poor customer service.
  • BR
    Brook-Lynn Reign
    Jan 4, 2026
    1.0
    Poor experience and concerning hygiene. This location is extremely small and overcrowded, making it difficult to even stand and place an order. Customers and employees were packed into a corner, with people coughing and sneezing — including staff. I also observed employees touching their faces and noses, then handling cup lids, money, and food without gloves or handwashing. That alone made me uncomfortable enough to ask for a refund. On top of that, my order was rung up incorrectly, and my drink was poorly prepared (mostly foam and not filled properly). The refund process was confusing and took far longer than it should have. Between the lack of space, sanitation concerns, and disorganized service, I won’t be returning.
  • EG
    elisa gibin
    Dec 26, 2025
    5.0
    Troppo gentili e troppo buono
  • EA
    eng afra
    Dec 16, 2025
    5.0
    Ahemdd and rashid the best
  • EC
    Eugene Cherny
    Dec 1, 2025
    1.0
    Doesn’t exist. Closed down. It’s another establishment here now
  • JK
    Joseph Kelly
    Sep 25, 2025
    2.0
    Seemingly not organized or capable of handling orders on a timely basis

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 200 W 54th St, New York, NY?

Dunkin' is open daily from 4:30 AM to midnight on weekdays, and from 5:00 AM to midnight on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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