Dunkin'

3.9
339 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6 East 46th St, New York, NY
10017, United States

Hours

Reviews

3.9
339 reviews
5 stars
167
4 stars
70
3 stars
39
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including mocking customers and displaying a lack of respect.

Order Accuracy

Many customers reported issues with incorrect orders and poor handling of mobile orders, leading to frustration.

Atmosphere

While some customers appreciated the nice atmosphere and friendly staff, others felt uncomfortable due to the negative interactions with employees.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh donuts and coffee, while others complained about burnt items and incorrect orders.

Seating Availability

Several reviews noted the lack of seating, making it difficult for customers to enjoy their food and drinks on-site.
  • NR
    Neeah Reeder
    5 days ago
    1.0
    Was an issue placing an order on the mobile dunkin app, the app had malfunction with placing the order, but still took money out of my bank account. So therefore, I went to Dunkin trying to still get the order since the money was taken out my account. The manger Radem handle the situation very poorly by not understanding and communicating Professionally on the situation. I told the manager what happened and he proceeded to say next time use the mobile app, which is how the money got taken out of my account in the first place, then proceeds to state statements As if we were trying to get a Free 5$ meal when we literally showed him the Dunkin receipt from Bank of America showing that the money got taken out of the account that time and day. Duncan, please educate your employees on what to do when a mobile app has malfunction thank you
  • BS
    Brian Sampson
    Sep 3, 2025
    5.0
    Very nice atmosphere
  • CX
    crux xu
    Jul 11, 2025
    1.0
    As I walked into this Dunkin’ Donuts, the lady at the counter with glasses had a huge attitude towards customers. She assumed we were blind and kept repeating to us “look at the menu”. She thinks we don’t know how to speak English since we look Asian. Her own accent was also quite tragic, she expected us to understand every word she said. Even though she spoke quickly and had a strong accent that even someone from an English speaking country could not understand. This worker started mocking us to her coworkers which settles for a horrible environment for your store. All because we aren’t American. This happened today around 9:30. Please change your horrible attitude towards your customers. Simply, no one can understand your accent.
  • AB
    Anthony Brooks
    Jun 25, 2025
    1.0
    Breakfast sandwich was burnt
  • SG
    Star Girl
    Jun 6, 2025
    1.0
    The lady at the second counter at 9:00 am screamed at me whenever I couldn’t get to the counter “NEXT NEXT DAMN IT KID I SAID NEXT” she yelled and when I got to the counter I asked for strawberry lemon bread and she screamed again “WE DONT HAVE LEMON BREAD CHOOSE SOMETHING ELSE “ so I got a random coffee because she scared me and then I realized she didn’t ask me the size I wanted and she gave me a EXTRA LARGE I can’t even finish a small?!? AND IT WAS 8 DOLLARS? 8? I left that dunking crying

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6 East 46th St, New York, NY?

Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on weekends from 7:00 AM to 3:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.