Dunkin'

2.5
76 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
105 West 125th Street, New York, NY
10027, United States

Hours

Reviews

2.5
76 reviews
5 stars
21
4 stars
4
3 stars
7
2 stars
6
1 star
38
  • DJ
    Derrick Siler Jr
    Oct 24, 2025
    1.0
    Now, normally I am usually patient with this location, but today was just horrible. From them telling me I didn't order an item, but I had the receipt in hand, to one of the ladies preparing the food dropped something on the ground and going back to preparing food, and getting an attitude when several people asked her to change gloves, to the young lady at the register yelling at customers simply trying to get their order. Yes, I can make food at home, but because I wanted something quick, I chose to grab some DD. I get that people/customers can be obnoxious and rude, but this time it was the staff.
  • MM
    Miss Coco M
    Sep 21, 2025
    1.0
    I waited 10 minutes on line. The place was not crowded. Just 3 people ahead of me. And 3 workers behind the register. Not one worker asked to help take my order. Just let me stand there on line waiting. The line in t the store became long at this point. When the Muslim lady with glasses asked to take my order she was not pleasant. I asked for an old fashion donut. She looked confused and said we don't have that. She didn't ask if I wanted to try anything else nor did she make any suggestions. There was no apology for me waiting so long to place my order. Customer service is horrible.
  • PC
    Priya C
    Aug 29, 2025
    1.0
    Horrible customer service. Charged me twice and told me to check my bank card and when I showed them the charge on my card they said it wasn’t true. They just kept saying it was declined when it obviously wasn’t. Don’t go here. They steal your money.
  • JL
    J L
    Jun 17, 2025
    2.0
    Generally slow due to distracted staff. They chit chat and giggle amongst themselves whilst there are people waiting to place orders.
  • AD
    Aminata Diouf
    Jun 6, 2025
    1.0
    Worst customer service ever. I had a medical emergency while in the store and almost passed out but the workers showed no care at all. They showed a complete disregard of customers and just stood there looking at me until i could get myself up. They never bothered checking on me, I’m so disappointed and will never go to that store again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 105 West 125th Street, New York, NY?

Dunkin' is open 24 hours a day, every day of the week at 105 West 125th Street, New York, NY.

Does Dunkin' at this location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.