Dunkin'

3.9
328 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
110 West 145th St, New York, NY
10039, United States

Hours

Reviews

3.9
328 reviews
5 stars
149
4 stars
70
3 stars
54
2 stars
24
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or dismissive staff, with several instances of poor customer service overshadowing positive experiences.

Product Consistency

There were numerous complaints about inconsistencies in food and drink quality, including stale donuts and incorrect orders.

Cleanliness Issues

Several reviews highlighted unsanitary conditions, including dirty counters and concerns about food safety.

Positive Staff Interactions

Despite negative feedback, some customers praised the friendly demeanor of certain staff members, indicating that service can vary.

Location Convenience

The location is noted for its convenience, but this is often overshadowed by service and cleanliness complaints.
  • FG
    Fabiola Gomez
    Nov 7, 2025
    5.0
    This is the only Dunkin Donuts I love to come. I love the workers they are the best.
  • DW
    Delia Washington
    Nov 4, 2025
    2.0
    Doughnuts are old and the coffee is never done correctly.
  • EH
    E Hill
    Oct 5, 2025
    1.0
    This is my local Dunkin’ Donuts, and will never return. Twice my large coffee was disgusting I had to throw it out it had such a bad aftertaste I’m not sure what it is but I could not drink it The refresher I add sparkling water to ALWAYS taste flat and to top it off I ordered a doughnut on my way home from work. It was only about 6 PM it was hard. The next day I went back and stopped in nd told the cashier about it he apologize about and said the donuts today are better and not hard. I will never return to this location again.
  • MV
    Max Vater
    Sep 24, 2025
    5.0
    השחר זה מכבר הפציע ברכות מתעתעת למציאות כופה ברודנותו ובכן, מוטל עליי למהול דמי בקפאין כעת בכדי שעד אהיה לדמדומים.
  • SR
    Shaquiana Revels
    Aug 31, 2025
    1.0
    What has happened to this Dunkin’ Donuts location?! There are never any new coffee or Coolatta flavors it’s the same, boring options every time. The worst part? The staff are often just standing around chatting during the morning rush! It’s frustrating when customers are waiting in line and no sense of urgency is shown. I will say this: the women working there are usually pleasant and courteous they’re the only reason I still come here occasionally. But overall, this location is getting worse, not better. Dunkin’ corporate really needs to step in and take a serious look at what’s going on at this site. Harlem deserves better service. To everyone reading this: if a business is giving poor service, especially in our neighborhoods, stop supporting them. Either demand better or take your money elsewhere. We deserve more.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in New York, NY?

This Dunkin' location is open 24 hours a day, 7 days a week, every day of the year.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.