Dunkin'

3.4
204 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 E 16th St, New York, NY
10003, United States

Hours

Reviews

3.4
204 reviews
5 stars
74
4 stars
42
3 stars
26
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Many reviews indicated frequent mistakes with orders, including incorrect items and preparation.

Cleanliness

Several customers noted that the establishment was not clean, with some mentioning unsanitary conditions.

Coffee Quality

Feedback on coffee quality was mixed, with some customers expressing dissatisfaction with the taste and preparation.

Operational Issues

Customers experienced inconsistent opening hours and delays in service, contributing to frustration.
  • TS
    Tatiana Santiago
    4 days ago
    1.0
    This Is The Most Disgusting Dunkin That I Have Ever Went To . They Don’t Wash Their Hands At All , Before Making Food Or Drinks 🤢 .
  • AH
    Amber Hansonit
    Oct 6, 2025
    5.0
    Nice view from the seating area.
  • NL
    Nas Lewis
    Sep 7, 2025
    1.0
    Cashier was very rude. A lady with the scarf absolutely abhorrent, yelling at customers. Service was terrible. Wouldn't recommend.
  • JK
    Jada Knight
    Sep 2, 2025
    2.0
    The drink was not made the way I asked, I asked less sweet and I seen the lady make it sweet yet they did not want to fix and as a diabetic this is very terrible service. And the scanner kept denying my card for rewards and I asked if it went through, he said yes, but it didnt! It was just unprofessional, i asked for 1 pump, and they put vanilla i didn't want any and they didn't want to redo. Too much
  • CJ
    C J
    Aug 29, 2025
    1.0
    How can you even charge people for this coffee ? I live in the Bronx there’s a dunkin near me rated 4.7 and their coffee is amazing . Saw the low rating here so was curious . Coffee was horrible don’t know how that’s possible please do better and stop scamming people with this disgusting excuse of a coffee you serve

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 101 E 16th St, New York, NY?

Dunkin' is open Monday to Friday from 5:30 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 4:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services during their operating hours.