Brand Certified
Dunkin'
3.4(209 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
101 E 16th St, New York, NY
10003, United States
Certified by Dunkin' • Mar 01, 2026
(212) 254-2055
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.4
209 reviews
5 stars
76
4 stars
42
3 stars
26
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of willingness from staff to correct mistakes.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative experience.
Product Quality
Customers frequently complained about poor quality of food and drinks, including weak coffee and unsatisfactory menu items.
Operational Issues
Inconsistent opening hours and service delays were noted, with some customers frustrated by the store being closed during posted hours.
- CGCatherine GuzmanFeb 14, 20261.0I placed a mobile order so I could be in and out quickly. After waiting about five minutes, I noticed that other customers were receiving their food and drinks before me. When I asked about my order, I was told it was coming out soon, but it never did. In total, I waited 20 minutes and still did not receive my order. I ordered ahead specifically so I could make it to work on time, but due to the delay, I was going to be late. Unfortunately, I had no choice but to leave without my order. I’m very disappointed with this experience and would appreciate this being addressed.
- TGTheodore GoffFeb 8, 20261.0We placed an order online for 5 donuts and some other food but when we got home there were only 3 donuts. They said they ran out of a certain kind of donut but didn't replace them with a different kind or refund the money.
- ABAdam BatesNov 26, 20251.0Just absolutely terrible customer service I would not ever recommend anyone to go to this location. Go to anywhere else. The food and service was terrible.
- TSTatiana SantiagoNov 20, 20251.0This Is The Most Disgusting Dunkin That I Have Ever Went To . They Don’t Wash Their Hands At All , Before Making Food Or Drinks 🤢 .
- AHAmber HansonitOct 6, 20255.0Nice view from the seating area.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 101 E 16th St, New York, NY?
Dunkin' is open Monday to Friday from 5:30 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 4:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services during their operating hours.
What are some of the specialty items featured at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, tea, and seasonal items like the Pumpkin Spice Iced Signature Latte and Cereal N’ Milk Iced Latte.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
Does the Dunkin' at 101 E 16th St have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service but offers convenient mobile ordering and pickup options.
Is this Dunkin' location suitable for families and children?
Yes, this Dunkin' welcomes families and children and offers a welcoming environment with free Wi-Fi and options for dine-in, takeout, and delivery.
What are some notable places near Dunkin' at 101 E 16th St that I can visit before or after my coffee?
Nearby places include Beyond Wok, a Chinese restaurant and smoothie bar; smashy, a burger restaurant; and Union Square East for real estate and shopping experiences.
Are there any pet-related services near Dunkin' at this location?
Yes, nearby pet-related places include Vetco Total Care Animal Hospital, Just Food For Dogs pet store, KittyKind animal shelter, and Petco store offering dog training services.
How can I get to this Dunkin' location if I am using public transit or parking nearby?
While specific transit info isn't provided, nearby points like Champion Parking offer parking services, and the location is in a central area of New York, NY, making it accessible via local public transportation.
Does this Dunkin' serve breakfast, lunch, and brunch?
Yes, this Dunkin' serves breakfast, lunch, and brunch options every day, catering to all your daytime meal cravings.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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