Dunkin'

3.2
197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1248 Lexington Ave, New York, NY
10028, United States

Hours

Reviews

3.2
197 reviews
5 stars
81
4 stars
22
3 stars
19
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional staff.

Order Accuracy

Several customers experienced issues with incorrect orders and slow service, leading to frustration.

Product Quality

Feedback indicated inconsistent quality of food items, with complaints about stale donuts and poorly prepared drinks.

Location Issues

The small size of the store and long wait times were frequently mentioned, making it difficult for customers to get their orders quickly.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • CR
    Chad Rayner
    Nov 12, 2025
    1.0
    There's is no way you can charge almost $5 for a small watery weak coffee.
  • GB
    Glamour Belameur
    Nov 5, 2025
    1.0
    Worst expresso I took my lifetime. Not clean machine or not clean water. I have stomach pain foe 3 hours .
  • LL
    Levi
    Oct 28, 2025
    1.0
    Sold old dry dougnut
  • PS
    Praveen solanki
    Oct 11, 2025
    5.0
    Good coffee and breakfast
  • VB
    valerie brown
    Sep 17, 2025
    1.0
    I always try my best to order ahead because I know with this location it will take me an extra 5 to 10 minutes to get my order. The employees are always prioritizing conversation instead of focusing on handling customers orders, so there is no professionalism. They never put ketchup in the bag and I always have to go back and ask them if they can mix my coffee properly.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1248 Lexington Ave, New York, NY?

Dunkin' at 1248 Lexington Ave is open 24 hours every day, Monday through Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.