Brand Certified
Dunkin'
3.3(198 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1248 Lexington Ave, New York, NY
10028, United States
Certified by Dunkin' • Mar 01, 2026
(646) 755-8586
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
198 reviews
5 stars
82
4 stars
23
3 stars
19
2 stars
15
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.
Order Accuracy
Customers frequently reported issues with incorrect orders and delays in service, particularly with mobile orders.
Product Quality
While some customers enjoyed the coffee and donuts, many criticized the quality, describing items as stale, poorly prepared, or overpriced.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty machines and sticky floors.
Staff Efficiency
Many customers noted that the service was slow, with long wait times and a lack of focus on customer orders.
- MZMandy ZhuFeb 18, 20261.0the worst place in the world，I order from the app，they charge me $5.44， when I was there，they said no order，just something wrong with the app. tell me to call and just leave.
- CRChad RaynerNov 12, 20251.0There's is no way you can charge almost $5 for a small watery weak coffee.
- GBGlamour BelameurNov 5, 20251.0Worst expresso I took my lifetime. Not clean machine or not clean water. I have stomach pain foe 3 hours .
- PSPraveen SOct 11, 20255.0Good coffee and breakfast
- VBvalerie brownSep 17, 20251.0I always try my best to order ahead because I know with this location it will take me an extra 5 to 10 minutes to get my order. The employees are always prioritizing conversation instead of focusing on handling customers orders, so there is no professionalism. They never put ketchup in the bag and I always have to go back and ask them if they can mix my coffee properly.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website