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Dunkin'

3.4
(221 reviews)

Business Details

395 Hudson St, New York, NY
10014, United States
(212) 645-2515
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
395 Hudson St, New York, NY
10014, United States

Hours

Reviews

3.4
221 reviews
5 stars
88
4 stars
42
3 stars
18
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and mistakes with orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, which were described as dirty and lacking basic hygiene.

Order Accuracy

There were numerous complaints about incorrect orders and issues with mobile order fulfillment.

Opening Hours

Customers expressed frustration over the store not opening on time and being unprepared for morning rushes.

Product Quality

Feedback on coffee and food quality was mixed, with some customers enjoying their items while others found them subpar.
  • JS
    Janet Stiles
    Feb 16, 2026
    5.0
    We had a great visit after a long day of walking and a beautiful sunset. We stopped in for some warmth and delicious coffee. The staff here was so friendly and the restaurant offered plenty of seating so we could warm up.
  • AM
    Anne Marie
    Feb 11, 2026
    1.0
    this place is the worst dunkin, the service is atrocious. no greeting the customer, not welcoming, super lazy attitude all around. I ordered a mobile order of one wake up wrap and the guy moved the bags of food to behind the counter but not in the area the customer could pickup then he walked away for 2 minutes. i leaned over and grabbed my bag or id be waiting 5 more minutes because he didn’t just put the bag in the pickup zone. it was also dirty but there were 3 people there, surely someone could have stepped in. i suspect the manager is awful here he was just standing around and could have helped. also there’s a sign saying 20minute sitting limit like clearly they don’t want a welcoming environment, they’re totally self centered and just want money but aren’t willing to work for it. corporate needs to investigate, this place is laughable.
  • AT
    Andelina Tejada
    Feb 3, 2026
    1.0
    So bad!!! The service, the place was not clean, and the capuchino so bad !
  • MO
    Muhammad Osama
    Dec 2, 2025
    1.0
    Bad coffee and messed up my order
  • FJ
    Freddy jonson
    Nov 10, 2025
    5.0
    I always have a great experience at this Dunkin’ .In the morning shift, there is an employee named Tamana who is always so kind and welcoming. She always quick and efficient when preparing oders

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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