Dunkin'

3.4
341 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
544 Avenue Of The Americas, New York, NY
10011, United States

Hours

Reviews

3.4
341 reviews
5 stars
129
4 stars
64
3 stars
46
2 stars
28
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned that the location was not clean, with some customers noting unsanitary conditions.

Pricing

Customers expressed that the prices were considered high for the quality of food and service received.

Product Quality

While some customers enjoyed the coffee and donuts, others complained about stale or improperly made items.
  • MV
    Marlene V
    4 days ago
    1.0
    I’m not sure why the people that work here are so rude, but corporate should do something about this. The workers here are very nasty for no reason. I had asked for a refund since they didn’t have what I wanted and asked if they knew how I could go about that and he shrugged and said with an attitude “you buy online you get refund online”. All I wanted was some guidance on how to do it.
  • LC
    Leonard Citron
    Oct 6, 2025
    2.0
    Just total chaos! Make sure you have time to spare
  • LA
    Lailatul Aldria
    Sep 30, 2025
    1.0
    The workers ALWAYS gets my order wrong! Even after repeating what I want in my drink SEVERAL times, they ALWAYS make it wrong!!
  • AC
    akiva coleman
    Sep 16, 2025
    1.0
    Overpriced
  • MD
    Michael Dimitroulakos
    Aug 30, 2025
    1.0
    I went to this location and placed an order in person. When I received my drink it was clearly incorrect. It was practically all milk with maybe a splash of espresso. Either the espresso wasnt made properly or not enough was added. It tasted like plain oatmilk. My partners drink was overly sweet which was not what he ordered as well. I approached the counter and I kindly asked if I could get maybe another shot of espresso because its too light/incorrect. They said that thats how it always comes. OK. I told them I order this all the time and its just all milk. The employee then explains to me that a latte is mostly milk and thats how it comes. Which was frustrating as I am aware a latte is mostly milk. But there's supposed to be espresso in there too(which there was not) and I try once again and say there isnt enough coffee in here and she follows up with that she would need to charge me for the extra espresso. She was very unnecessarily combative especially considering the drink tasted nothing like coffee, nevermind a latte. She spoke down to me for seemingly a very simple fix. We didnt even bother asking to correct my partners drink. Dont bother coming here. Not only do they not know how to make a simple drink, they'll treat you like you're stupid when they mess up. They suck.

Frequently Asked Questions About Dunkin'

What are the main products and specialties offered at Dunkin' in New York, NY?

Dunkin' offers a variety of coffee, espresso, breakfast sandwiches, donuts, tea, and baked goods. They provide over 50 varieties of donuts and dozens of premium beverages to satisfy your craving.

What are the operating hours for this Dunkin' location at 544 Avenue Of The Americas?

This Dunkin' location is open daily from 5:30 AM to 9:00 PM.