Dunkin'

3.9
749 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
302 5th Ave, New York, NY
10001, United States

Hours

Reviews

3.9
749 reviews
5 stars
341
4 stars
166
3 stars
123
2 stars
42
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and efficient to rude and unhelpful.

Cleanliness

Several reviews mention issues with cleanliness, including dirty tables and unsanitary conditions.

Product Quality

Customers appreciate the variety and taste of donuts and coffee, but there are complaints about food quality and incorrect orders.

Location Issues

The store has been noted for its convenient location, but there are complaints about limited seating and early closing times.

Overall Experience

While some customers enjoy their visits, many express dissatisfaction with service and product quality, leading to a generally negative perception.
  • CD
    Christophe Durand
    Oct 18, 2025
    4.0
    Situé à deux pas de Bryant Park et de la New York Public Library, ce Dunkin’ & Baskin-Robbins est une super pause sucrée au cœur de Manhattan. L’accueil a été rapide et souriant, le service efficace même aux heures de pointe. Le café est bien préparé, les donuts toujours frais, et côté glaces : un vrai plaisir ! Mention spéciale pour la variété des parfums Baskin-Robbins, impossible de ne pas trouver son bonheur. Le lieu est propre, bien tenu, et les places assises permettent de souffler un peu tout en profitant de l’ambiance new-yorkaise. 👉 En résumé : parfait pour une pause gourmande, un café à emporter ou une glace après une balade sur la 5th Avenue
  • AD
    Akemi D
    Oct 7, 2025
    1.0
    i was there today and online ordered a medium refresher -- it was so bad but i was like fine it's just dunkin that's what i get for being cheap. i sat at one of the tables and a while goes by when a male staff walks up and tells me to move to another table (this was 7pm and in a very annoyed tone) and i moved thinking he was just doing his job and he ends up wiping down the table and no one else was allowed to sit there basically clearing up as if closing a shift. i stayed for around 2 and half hours studying. i think the guy was really upset about that for some reason even though there was no one else around and ended up yelling at me in a very rude and mocking tone "BYE" multiple times and i decided to ignore it because he was being rude and he continued to yell it at me as i walked out. terrible experience, rude staff and the yelling was not necessary
  • VB
    Veronica Brahms
    Oct 1, 2025
    5.0
    There is no cooking for me at all during the hot summer months of July and August.It is just great to enjoy the Dunkin Donuts deals with iced coffee,eggs,cheese and hash browns.This is a friendly place for everyone to bring their friends, families and children to enjoy the day.Take each time to enjoy the moments for yourself and with those you care and love with laughter.My days begin with sipping iced coffee, eggs,cheese and hash browns.I think you already see in my videos that the chocolate sprinkled donut and hash browns are missing.The chocolate donut with sprinkles and hash browns are in my tummy.Lol 😅😂🤣😅😂🤣 Pray for me that i will take videos of the donuts and hash browns before i eat them.Lol 😅😂🤣😅😂🤣 There are many delish varieties of donuts to choose from to enjoy with yummy beverages.
  • SF
    Sara Farahat
    Sep 22, 2025
    1.0
    Terrible experience at this Dunkin’ location. My coffee tasted awful, and when I asked for it to be remade, the employee at the counter refused and yelled at me, claiming it wasn’t his fault. Extremely rude and unacceptable customer service.
  • AC
    akiva coleman
    Sep 16, 2025
    2.0
    Overpriced

Frequently Asked Questions About Dunkin'

What are Dunkin's hours of operation at 302 5th Ave, New York, NY?

Dunkin' at 302 5th Ave is open daily from 5:00 AM to 12:30 AM.

What types of meals can I get at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch offerings including coffee, espresso, breakfast sandwiches, and donuts.