Dunkin'

3.3
303 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4199 Broadway, New York, NY
10033, United States

Hours

Reviews

3.3
303 reviews
5 stars
110
4 stars
63
3 stars
32
2 stars
17
1 star
81

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and the presence of flies.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders and slow service, leading to frustration.

Product Quality

Several reviews mentioned stale or poorly prepared food and drinks, impacting overall satisfaction.

Positive Experiences

A few customers praised the cleanliness and quick service during certain times, as well as the quality of specific items like coffee.
  • ST
    Special Team
    1 day ago
    1.0
    I ask for caramel chocolate protein, the person in front they don’t know exists lol, en the end they give me ice friking late for $7.00 bucks so disappointed dunking donuts corporate check you team work and products, go to Starbucks for better service
  • IS
    Ilyes Saoudi
    Dec 2, 2025
    5.0
    “This is the cleanest Dunkin’ in the city. On top of that, the staff is extremely welcoming. I honestly don’t understand why I’m seeing negative reviews for this location.”
  • JM
    Jonathan M
    Nov 27, 2025
    1.0
    The manger “ Mix ” was very disrespectful & rude !! I don’t recommend anyone coming here with his type of service !! He wouldn’t even let me continue with my order
  • JG
    Jace Gonzales
    Nov 20, 2025
    1.0
    Love Dunkin Donuts but the person who works late night/overnight is kinda rude. Came to visit 2am because I was craving for sweets but doors were locked, supposed to be 24 hours? Also, they always never have bavarian creme donut in this branch. Why is that?
  • CC
    Cameron Castillo
    Oct 23, 2025
    1.0
    I love Dunkin’ Donuts and I’ve been going to this one in particular for 8 years, but I’ve decided that I’m never going again. My reason? One word, flies. I’m always super excited for the Halloween menu to roll out every year, so when I found out that my Dunkin’ has the spider donuts now, I went over. I gagged at how many flies were on the donuts. They are selling fly donuts to hundreds of people everyday. I feel sick for all the people that probably come here for breakfast everyday, for a donut or a coffee

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4199 Broadway, New York, NY?

This Dunkin' location is open 24 hours every day, from Monday to Sunday.

Does this Dunkin' offer delivery and pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' store.