Dunkin'

3.4
299 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4199 Broadway, New York, NY
10033, United States

Hours

Reviews

3.4
299 reviews
5 stars
109
4 stars
62
3 stars
32
2 stars
17
1 star
79

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and the presence of flies.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders and slow service, leading to frustration.

Product Quality

Several reviews mentioned stale or poorly prepared food and drinks, impacting overall satisfaction.

Ambiance

The store's atmosphere was noted as uncomfortable due to cleanliness issues and the presence of homeless individuals.
  • JG
    Jace Gonzales
    4 days ago
    1.0
    Love Dunkin Donuts but the person who works late night/overnight is kinda rude. Came to visit 2am because I was craving for sweets but doors were locked, supposed to be 24 hours? Also, they always never have bavarian creme donut in this branch. Why is that?
  • MR
    ManiFest Realm
    Oct 25, 2025
    1.0
    This store is always a miss spills on the floor dirty and always slow and get your order wrong the worst dunkin of all time and the owner is no better than the terrible employees never go here not worth a penny
  • CC
    Cameron Castillo
    Oct 23, 2025
    1.0
    I love Dunkin’ Donuts and I’ve been going to this one in particular for 8 years, but I’ve decided that I’m never going again. My reason? One word, flies. I’m always super excited for the Halloween menu to roll out every year, so when I found out that my Dunkin’ has the spider donuts now, I went over. I gagged at how many flies were on the donuts. They are selling fly donuts to hundreds of people everyday. I feel sick for all the people that probably come here for breakfast everyday, for a donut or a coffee
  • DA
    Dan Michael Arias
    Sep 12, 2025
    1.0
    It's the worst Dunkin' that you can go to buy. The person who works at night is very rude to the customers. He looks at them angrily and ignores them and takes too long to serve. I'm right here and I look very ugly at a man who wanted a coffee. He always behaves in the same way, very rude.
  • BR
    Brian R
    Sep 1, 2025
    1.0
    Very disappointed with this place, had me waiting 5 minutes to serve me not even acknowledge that I was there like the one dude behind the counter was doing other things not even bothering to say hi how can I help you or anything and the other guy was working on the trash even the guy that was behind me was dumbfounded by what was going on asking me how long I've been waiting? At that time 3-4 minutes and I wasn't there to make any order that requires you to cook anything just two donuts. Do better next time you guys were still open for business you should've been prioritizing the customers.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4199 Broadway, New York, NY?

This Dunkin' location is open 24 hours every day, from Monday to Sunday.

Does this Dunkin' offer delivery and pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' store.