Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
290 reviews
5 stars
114
4 stars
49
3 stars
38
2 stars
27
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude and unhelpful staff, language barriers, and mishandling of orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and difficulty in getting refunds for mistakes.
Speed of Service
Customers frequently noted slow service, even during non-peak hours, with complaints about staff being distracted or unresponsive.
Product Quality
There were mixed reviews on product quality, with some customers enjoying the coffee and donuts, while others reported stale items and unavailability of menu items.
Cleanliness and Environment
Several reviews mentioned unsanitary conditions and the presence of panhandlers near the entrance, contributing to a negative atmosphere.
- JLjamie lOct 3, 20251.0It’s giving….yall don’t want customers. Because I’ve given this place several chances for some reason and time after time my drinks are awful. I should have just stayed home and thrown $10 out my window, at least I wouldn’t have wasted my time as well.
- JVJessica ValdezSep 29, 20252.0I order from here almost 5 days a week and it’s a little annoying that the store is never on point , half of the workers don’t understand English and when you complain about your food they don’t understand you , there’s likes 3-5 people but always slow and always mistaking your order
- CECameron EatonAug 29, 20253.0They’re always out of things here and sometimes the food is terrible quality
- WRWendy RiveraAug 28, 20251.0Rude and unknowledgeable. Never coming back here .
- SSsharon stantonAug 25, 20251.0Visiting this location to pick-up breakfast. Arrived at work, only to discover, there was butter, jelly, and cream cheese on my bagel. This is not what I ordered. Returned the item, along w/receipt. The male cashier refused the refund, said he couldn’t provide a refund, because I didn’t purchase w/him! Return in the morning! I had to call 911, which got his attention, and then I received my refund. Following, threw me out of the store! Rude, disrespectful, and forgot I was the customer! If I were a non African-American woman, I wouldn’t have received this treatment. I’ll never patronize this location again! So, Prejudice! Stay away from this location.
Frequently Asked Questions About Dunkin'
What type of food and beverages does Dunkin' in New York, NY offer?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of other beverages and baked goods, serving breakfast, lunch, and brunch.
What are the operating hours of Dunkin' at 356 W 145th St, New York?
Dunkin' is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery or pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
How can I order from Dunkin' ahead of time?
You can order ahead using the Dunkin' mobile app or via their online ordering link to have a fast grab-and-go experience.
Are there any special seasonal menu items currently available?
Yes, Dunkin' is featuring the Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher on their holiday menu.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service, but offers dine-in, takeout, and delivery options.
Are there other coffee shops near Dunkin' at 356 W 145th St?
Yes, there is another nearby Dunkin' and other cafes like Parlay Cafe where customers can explore more coffee and smoothie options.
What public transit options are available near Dunkin' to help customers get there?
Customers can use the MTA Subway at the 145th St (A/B/C/D) station, conveniently located nearby, for easy access to Dunkin'.
What other dining options are available near Dunkin' at this location?
Nearby dining options include Charles Pan-Fried Chicken, Taqueria El Chiltepin #3, Victorios Brick Oven Pizza, Sugar Hill Fish Place, and Baskin-Robbins, offering a variety of cuisines.
Is this Dunkin' location family-friendly and does it accommodate children?
Yes, this Dunkin' welcomes families and children, offers vegetarian options, dine-in seating, and free Wi-Fi for customers.