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Dunkin'

3.8
(448 reviews)

Business Details

130 Church St, New York, NY
10007, United States
(212) 608-3512
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
130 Church St, New York, NY
10007, United States

Hours

Reviews

3.8
448 reviews
5 stars
201
4 stars
113
3 stars
51
2 stars
16
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude behavior and difficulty in communication.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and mistakes made by staff.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and delays.

Cleanliness

Several reviews highlighted concerns about cleanliness and sanitation at the location.

Product Quality

Feedback on product quality was mixed, with some enjoying the food and drinks while others reported unsatisfactory experiences.
  • DM
    Doua Moua
    Feb 17, 2026
    5.0
    Coffee and pastry tasted great especially when it feels like 9 degrees outside.
  • AA
    Arl3tsie
    Jan 3, 2026
    1.0
    I can understand their language, and realized how poorly they were talking about everyone in there. They were kind to me and the coffee was good, but some people just had basic questions but were mocked without realizing. Just because of how they communicated about others, I definitely won’t be coming back to this location. They made my latte really well though, maybe order pick up to avoid communicating with them. They seemed super bothered to do basic customer service. I work in customer service myself, it’s not that difficult to be kind. I especially felt bad for the old man who was literally shaking and had trouble communicating his order
  • EK
    Emma Khulkhachieva
    Dec 15, 2025
    1.0
    Visited on Friday with a friend. The employee had serious difficulty understanding our order, even though we explained it clearly. It took a long time and felt unprofessional. On top of that, my coffee was made iced without asking or confirming my preference. Very poor communication and service.
  • VT
    Vasanth Benchy Thomas
    Nov 25, 2025
    4.0
    Dunkin’ is perfect for coffee lovers and breakfast on the run. This store moves lines quickly, keeps donuts fresh, and prepares drinks consistently. It’s ideal for commuters who want a simple, satisfying breakfast without long delays.
  • NZ
    Nana Zhang
    Nov 1, 2025
    1.0
    I ordered munchkins and I choose the Halloween and chocolate glazed. I ordered a head of time so I can come pick it up and run to class. I had two separate orders. My first order was fine but the second order which is the one for the munchkins. They didn’t get it right. I didn’t get to check cause I was running a little late for my class. They were pretty busy and I get it. But when I checked my munchkins I saw original glazed instead of chocolate glazed. I’m not mad or anything but it’s just disappointing that they can’t get their customers orders right

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 130 Church St, New York, NY?

Dunkin' at 130 Church St is open Monday through Friday from 5:30 AM to 10:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' location serves breakfast, lunch, and brunch options.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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