Dunkin'

3.8
445 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
130 Church St, New York, NY
10007, United States

Hours

Reviews

3.8
445 reviews
5 stars
200
4 stars
113
3 stars
50
2 stars
16
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor communication and rude behavior from staff, leading to dissatisfaction with their experience.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including missing items and wrong items being served.

Speed of Service

While some customers appreciated the quick service, others experienced long wait times and delays in receiving their orders.

Cleanliness

There were multiple complaints regarding the cleanliness of the store, with some customers noting unsanitary conditions.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying their items while others reported issues with freshness and taste.
  • AA
    Arl3tsie
    Jan 3, 2026
    1.0
    I can understand their language, and realized how poorly they were talking about everyone in there. They were kind to me and the coffee was good, but some people just had basic questions but were mocked without realizing. Just because of how they communicated about others, I definitely won’t be coming back to this location. They made my latte really well though, maybe order pick up to avoid communicating with them. They seemed super bothered to do basic customer service. I work in customer service myself, it’s not that difficult to be kind. I especially felt bad for the old man who was literally shaking and had trouble communicating his order
  • EK
    Emma Khulkhachieva
    Dec 15, 2025
    1.0
    Visited on Friday with a friend. The employee had serious difficulty understanding our order, even though we explained it clearly. It took a long time and felt unprofessional. On top of that, my coffee was made iced without asking or confirming my preference. Very poor communication and service.
  • VT
    Vasanth Benchy Thomas
    Nov 25, 2025
    4.0
    Dunkin’ is perfect for coffee lovers and breakfast on the run. This store moves lines quickly, keeps donuts fresh, and prepares drinks consistently. It’s ideal for commuters who want a simple, satisfying breakfast without long delays.
  • NZ
    Nana Zhang
    Nov 1, 2025
    1.0
    I ordered munchkins and I choose the Halloween and chocolate glazed. I ordered a head of time so I can come pick it up and run to class. I had two separate orders. My first order was fine but the second order which is the one for the munchkins. They didn’t get it right. I didn’t get to check cause I was running a little late for my class. They were pretty busy and I get it. But when I checked my munchkins I saw original glazed instead of chocolate glazed. I’m not mad or anything but it’s just disappointing that they can’t get their customers orders right
  • NM
    Nicole McCloskey
    Oct 27, 2025
    5.0
    This is my favorite Dunkin, and as a Dunkaholic, I’ve visited many. They always make drinks accurately but incredibly fast. I often stop by before work, and I’m in and out in 2 minutes most days. The ladies that work here are really nice. It is important to note that there is no seating at all. For seating, you’ll have to go to the Dunkin 2 blocks away on Chambers street.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 130 Church St, New York, NY?

Dunkin' at 130 Church St is open Monday through Friday from 5:30 AM to 10:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

What types of meals does this Dunkin' location serve?

This Dunkin' location serves breakfast, lunch, and brunch options.