Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
279 reviews
5 stars
114
4 stars
49
3 stars
46
2 stars
27
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing items, leading to frustration.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, including flies and hair found in food, raising concerns about hygiene.
Staffing Problems
Customers noted that the location is often short-staffed, resulting in slow service and long wait times.
Mixed Food Quality
While some customers enjoyed the food and drinks, others complained about stale or poorly prepared items.
- MWM WOct 26, 20252.0Food not too bad but the workers are not that friendly. I went to get a pick up order and the workers walked away after I repeatedly said excuse me. Also, the kiosk messed up the $6 meal deal and they didn’t even try to help. Try to go to another location if you can , unless you want to deal with these workers.
- MMMuLA musicAug 3, 20251.0What time do you guys actually open??? 5:15 workers inside with the door locked still. Do better
- NBNicole BetancesAug 2, 20251.0Terrible experience! This store has no customer service whatsoever and treats people like criminals instead of customers. I will never shop here again and do not recommend this place to anyone!
- SGSurya GurungAug 2, 20251.0I ordered medium hot cappuccino its worse coffee I never ever drink
- AAAmaJul 11, 20255.0Immediately upon Entering I was greeted with a smile and a welcome . They were very quick What are Service while still being so polite and greeting Other Incoming customers we were all smiling one specific associate his name is Ralph. I had to ask his name because of how great the customer service was I will be coming back and referring more people to go to that specific location. I do hope that Dunkin’ Donuts trains, more employees the way they have trained him.. He truly went above and beyond for me and my children, and the other customers in the store
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 2103 Frederick Douglass Blvd, New York, NY?
Dunkin' is open daily from 5:00 AM to 11:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
What special seasonal drinks does Dunkin' currently offer?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and drinks can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options including vegetarian choices.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts credit and debit cards for payment.
Are there any nearby places where I can get ice cream or bakery items after visiting Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is located nearby and can be a great spot for a sweet treat after your visit.
What nearby restaurants can I visit in the area around Dunkin'?
Nearby restaurants include Melba’s Restaurant for southern and American cuisine, Cantina Taqueria & Tequila Bar for Mexican food, and Jado Sushi if you're in the mood for sushi.
How can nearby transit options help me get to Dunkin'?
You can use the Union Square Subway station nearby to conveniently reach Dunkin' in New York, NY, making your visit easier if you're using public transportation.