Dunkin'

3.7
270 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1342 Amsterdam Ave, New York, NY
10027, United States

Hours

Reviews

3.7
270 reviews
5 stars
111
4 stars
63
3 stars
40
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty conditions and unsanitary practices.

Service Speed

Customers frequently noted slow service, especially during busy times, leading to long wait times.

Product Quality

Feedback indicated inconsistent product quality, with complaints about stale donuts and poorly made drinks.
  • SI
    Saatvik Saradhi Inampudi
    Dec 25, 2025
    1.0
    Unprofessional staff and they dont talk friendly when I went there in person. Also gave me entirely wrong items on online order. Not one item was correct in my order.
  • LL
    LB
    Dec 17, 2025
    1.0
    Don't accept Uber self pick up
  • FN
    Fatimah Niang
    Dec 8, 2025
    3.0
    This is what they gave I did it before I ordered my appointment and it was cornhole so I’m gonna get that again, but then my cousin asked me to order this for her and then it came out. This is unacceptable. my experience is from a different location. I guess Dunkin just sucks at macha but great refresher .
  • EM
    EL More
    Oct 29, 2025
    1.0
    Nothing was prepared as I ordered. Ask for toasted bagel got not toasted bagel, ask for caramel got coffee no Carmel. Cashier not will to assist.
  • LL
    lazo lazo lazo
    Oct 22, 2025
    1.0
    Their donuts used to be fresh. I just went in 6:20 a.m. and the donuts are not fresh they're not warm

Frequently Asked Questions About Dunkin'

What are Dunkin's regular opening hours at the 1342 Amsterdam Ave location in New York, NY?

Dunkin' at 1342 Amsterdam Ave is open from 5:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.