Dunkin'

3.7
265 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1342 Amsterdam Ave, New York, NY
10027, United States

Hours

Reviews

3.7
265 reviews
5 stars
110
4 stars
63
3 stars
39
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Product Quality

Customers frequently complained about stale donuts and poorly made drinks, with some noting that items were not fresh.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty environments and unsanitary conditions.

Service Speed

Many customers reported slow service, especially during busy times, leading to long wait times.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, including wrong items and preparation errors.
  • EM
    EL More
    Oct 29, 2025
    1.0
    Nothing was prepared as I ordered. Ask for toasted bagel got not toasted bagel, ask for caramel got coffee no Carmel. Cashier not will to assist.
  • LL
    lazo lazo lazo
    Oct 22, 2025
    1.0
    Their donuts used to be fresh. I just went in 6:20 a.m. and the donuts are not fresh they're not warm
  • JG
    J G
    Sep 14, 2025
    3.0
    Don't go Sunday afternoon. Slow service, one guy working, long lines,place not clean, you will get old donuts.
  • SS
    Sabi Singh
    Jul 24, 2025
    1.0
    Adds EXTRA ice when asked for less ice in drinks. Happened numerous times.

Frequently Asked Questions About Dunkin'

What are Dunkin's regular opening hours at the 1342 Amsterdam Ave location in New York, NY?

Dunkin' at 1342 Amsterdam Ave is open from 5:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.