Dunkin'

4.1
446 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
240 W 40th St, New York, NY
10018, United States

Hours

Reviews

4.1
446 reviews
5 stars
232
4 stars
107
3 stars
55
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude and unprofessional behavior.

Cleanliness

Some customers noted cleanliness in the store, while others reported dirty tables and unsanitary conditions.

Food Quality

Food quality received positive feedback, especially for donuts and coffee, but there were complaints about burnt items and incorrect orders.

Service Speed

Service speed varied, with some customers experiencing quick service while others faced delays and slow order preparation.
  • JG
    Jadelyn Gadsby
    Dec 31, 2025
    5.0
    Best coffee EVER
  • FF
    Fayra
    Dec 15, 2025
    1.0
    Very disappointing experience. When we entered the store, there were only two employees present, yet no one acknowledged us or seemed interested in helping at first. After waiting, a female employee finally served us, but her attitude was unfriendly. There was no greeting, no “How can I help you?”, and no goodbye. The donuts were carelessly thrown into the bag and tossed over the counter, and she looked visibly annoyed the entire time. Customer service was completely lacking, and we left feeling unwelcome. Definitely not the experience you expect from Dunkin’.
  • MC
    Mari Carvajal
    Oct 20, 2025
    5.0
    Very nice store, quiet, clean, fast service and the most important thing is super tasty, my friend order my coffee when I was coming out of the train and when I get it was ready, the employees were smiling and polite
  • JP
    Joseph “J” Del Piano
    Sep 19, 2025
    5.0
    I was having quite a terrible day that started the day b4. I was exhausted and my back n neck were Killing me caused by my backpack so I sat and charged my phone and nobody said or bothered me. having been given the opportunity to relax nd not have to leave after 5min allowed me to travel and complete/resolve all my booked appointments that day. Thank you very much. 🫡
  • DM
    Domenico Mariniello
    Aug 25, 2025
    5.0
    Buonissimo ed economico

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 240 W 40th St, New York?

Dunkin' is open Monday through Saturday from 5:30 AM to midnight, and on Sunday from 6:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.