Dunkin'

4.1
440 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
240 W 40th St, New York, NY
10018, United States

Hours

Reviews

4.1
440 reviews
5 stars
228
4 stars
107
3 stars
55
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and slow service.

Cleanliness

Generally noted as clean, but some customers reported dirty tables and unsanitary conditions.

Food Quality

Food and drinks received positive feedback for taste, but there were complaints about burnt coffee and incorrect orders.

Mobile Ordering

Mobile order experience was inconsistent; some customers faced delays while others found it efficient.

Staff Training

Concerns raised about staff training and management, particularly regarding new employees and customer interactions.
  • MC
    Mari Carvajal
    Oct 20, 2025
    5.0
    Very nice store, quiet, clean, fast service and the most important thing is super tasty, my friend order my coffee when I was coming out of the train and when I get it was ready, the employees were smiling and polite
  • JP
    Joseph “J” Del Piano
    Sep 19, 2025
    5.0
    I was having quite a terrible day that started the day b4. I was exhausted and my back n neck were Killing me caused by my backpack so I sat and charged my phone and nobody said or bothered me. having been given the opportunity to relax nd not have to leave after 5min allowed me to travel and complete/resolve all my booked appointments that day. Thank you very much. 🫡
  • DM
    Domenico Mariniello
    Aug 25, 2025
    5.0
    Buonissimo ed economico
  • JP
    Jaime Pérez
    Aug 6, 2025
    5.0
    Please download the app, there are more promotions than buying directly at the checkout, download the app I said.
  • TJ
    T Johnson
    Jul 12, 2025
    1.0
    I placed my order on the app ahead of the time and when I arrived there was not a single customer inside and yet the lady is leaning on the counter talking on her phone and my order wasn’t made yet. Unprofessional as hell!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 240 W 40th St, New York?

Dunkin' is open Monday through Saturday from 5:30 AM to midnight, and on Sunday from 6:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.