Dunkin'

4.0
230 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
351 Grand St, New York, NY
10002, United States

Hours

Reviews

4.0
230 reviews
5 stars
122
4 stars
53
3 stars
20
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting that they often remember regulars' orders and provide excellent service.

Cleanliness

The store is frequently described as clean and well-maintained, contributing to a positive customer experience.

Order Accuracy

While many reviews highlight quick service, there are several complaints about incorrect orders and issues with coupon acceptance.

Product Quality

Feedback on food and drink quality is mixed, with some customers enjoying fresh items while others report stale products and inconsistent coffee quality.
  • JS
    Jackson Shafer
    Dec 5, 2025
    5.0
    This location is my favorite! They have such a friendly crew and my iced coffee is perfect every time!
  • VP
    Vishal Patel
    Dec 3, 2025
    5.0
    Good staff and good service 👍
  • SM
    Stevenson Martin
    Nov 23, 2025
    5.0
    I go here most mornings on the way to work, and they are so friendly and nice. They always go above and beyond. America runs on Dunkin!
  • SB
    Sandra B
    Nov 20, 2025
    5.0
    This Dunkin has always been my favorite spot on the Lower East Side. They are like family, they are very respectful, kind and wonderful hard workers. They always address me with good Morning, call me by my first name when my order is ready and most of all they have wonderful customer service. This is the best spot it's always clean, but best of all their coffee is awesome!
  • BU
    Besa Uk
    Nov 14, 2025
    5.0
    I love going to think Dunkin, they are super friendly! After going a few times they remembered my order and are really nice about not upselling their customers. I have another one closer to me, I went there once as I was in the area and it just did not compare to the experience here. The manager who may be the owner is so down to earth and easy going. My kids also love the freshness of the donuts here. I'm not one to leave reviews ever! But this Dunkin Deserves it!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 351 Grand St, New York?

Dunkin' at 351 Grand St in New York is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 6:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.