Dunkin'

4.0
225 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
351 Grand St, New York, NY
10002, United States

Hours

Reviews

4.0
225 reviews
5 stars
118
4 stars
52
3 stars
20
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude behavior from certain employees.

Cleanliness

The location is frequently noted for being clean and well-maintained.

Order Accuracy

While many customers received their orders correctly and quickly, there were several complaints about incorrect orders and items being forgotten.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh items while others reported stale donuts and poor coffee quality.

Pricing

Some customers felt that prices were higher than other locations, leading to dissatisfaction.
  • SM
    Stevenson Martin
    1 day ago
    5.0
    I go here most mornings on the way to work, and they are so friendly and nice. They always go above and beyond. America runs on Dunkin!
  • SB
    Sandra B
    4 days ago
    5.0
    This Dunkin has always been my favorite spot on the Lower East Side. They are like family, they are very respectful, kind and wonderful hard workers. They always address me with good Morning, call me by my first name when my order is ready and most of all they have wonderful customer service. This is the best spot it's always clean, but best of all their coffee is awesome!
  • IK
    Isa Kalici
    Nov 14, 2025
    5.0
    The best Dunkin’ I’ve been to in NYC. Very efficient, timely, and courteous. This place is usually very busy and now I know why… their service and food quality is top tier level. Thank you to this specific store on 351 Grand Street!
  • BU
    Besa Uk
    Nov 14, 2025
    5.0
    I love going to think Dunkin, they are super friendly! After going a few times they remembered my order and are really nice about not upselling their customers. I have another one closer to me, I went there once as I was in the area and it just did not compare to the experience here. The manager who may be the owner is so down to earth and easy going. My kids also love the freshness of the donuts here. I'm not one to leave reviews ever! But this Dunkin Deserves it!
  • SO
    susan orlando
    Nov 13, 2025
    5.0
    I think that they are the best people that I have ever met. Kind always ready to help you and they say your name also they know me Susie I can't say enough about them I love them very much and I always will

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 351 Grand St, New York?

Dunkin' at 351 Grand St in New York is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 6:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.