Dunkin'

3.4
252 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1225 1st Ave, New York, NY
10021, United States

Hours

Reviews

3.4
252 reviews
5 stars
93
4 stars
51
3 stars
29
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their treatment.

Cleanliness

Several customers reported dirty tables and restrooms, indicating a lack of proper hygiene standards.

Order Accuracy

Many customers experienced issues with incorrect orders and slow service, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the coffee and donuts, there were complaints about stale or moldy food items.

Accessibility

Customers noted inconsistent policies regarding restroom access, with some feeling discriminated against.
  • SI
    Syed Islam
    Nov 16, 2025
    1.0
    I ordered a medium hot caramel latte, and they still charged me extra for caramel. I’ve never seen that before. I used to work at Dunkin’ Donuts for a long time, so I know how this should work. Please don’t treat your customers like this — you’re going to lose clients.
  • OA
    Owen Anderson
    Nov 16, 2025
    1.0
    Staff here is rude and unresponsive to issues happening in their store.
  • FS
    Farukh Samatov
    Oct 12, 2025
    1.0
    Usually Indian people are so nice but Cashier I lady is rude and disrespectful, very bad experience
  • OL
    Olga Linnikova
    Oct 12, 2025
    1.0
    The milkshake is fine but everything else is bad and the stuff is also rude and everything is dirty like the tables are not even getting cleaned after.
  • RG
    Rachid Gezzaz
    Oct 8, 2025
    1.0
    The worst experience and they didn’t let me use the bathroom although I bought a coffee. However, when I left they let people from their country use the bathroom. This is blatant racism and terrible treatment.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1225 1st Ave, New York, NY?

Dunkin' at 1225 1st Ave is open 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch, offering a range of coffee, espresso, breakfast sandwiches, donuts, and tea.