Dunkin'

3.4
253 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1225 1st Ave, New York, NY
10021, United States

Hours

Reviews

3.4
253 reviews
5 stars
93
4 stars
51
3 stars
30
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their treatment.

Cleanliness

Customers frequently noted dirty tables and restrooms, indicating a lack of proper hygiene and maintenance.

Order Accuracy

Many customers reported issues with incorrect orders and slow service, leading to frustration and disappointment.

Pricing Issues

Several reviews mentioned high prices and unexpected charges, contributing to a negative perception of value.

Mixed Food Quality

While some customers enjoyed the coffee and donuts, others reported stale or moldy food items.
  • JC
    Jack Coulter
    Dec 3, 2025
    3.0
    Unorganized
  • SI
    Syed Islam
    Nov 16, 2025
    1.0
    I ordered a medium hot caramel latte, and they still charged me extra for caramel. I’ve never seen that before. I used to work at Dunkin’ Donuts for a long time, so I know how this should work. Please don’t treat your customers like this — you’re going to lose clients.
  • OA
    Owen Anderson
    Nov 16, 2025
    1.0
    Staff here is rude and unresponsive to issues happening in their store.
  • FS
    Farukh Samatov
    Oct 12, 2025
    1.0
    Usually Indian people are so nice but Cashier I lady is rude and disrespectful, very bad experience
  • OL
    Olga Linnikova
    Oct 12, 2025
    1.0
    The milkshake is fine but everything else is bad and the stuff is also rude and everything is dirty like the tables are not even getting cleaned after.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1225 1st Ave, New York, NY?

Dunkin' at 1225 1st Ave is open 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch, offering a range of coffee, espresso, breakfast sandwiches, donuts, and tea.