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Dunkin'

3.4
(200 reviews)

Business Details

412 3rd Ave, New York, NY
10016, United States
(212) 686-6362
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
412 3rd Ave, New York, NY
10016, United States

Hours

Reviews

3.4
200 reviews
5 stars
68
4 stars
41
3 stars
28
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling disrespected and ignored.

Order Accuracy

Many customers reported issues with incorrect orders and poor food quality, leading to dissatisfaction.

Service Speed

Customers frequently mentioned long wait times for service, even when the store was not busy.

Cleanliness

While some reviews noted cleanliness, others pointed out unsanitary conditions and poor maintenance.

Mixed Experiences

A few customers had positive experiences with friendly staff and good coffee, indicating that experiences can vary.
  • VM
    Varinia Mellado
    Feb 12, 2026
    2.0
    The girl who was at the checkout today (02/12/2026) at 4:30pm attended me terribly badly, I greeted her three times and she just stared at me without answering Then he gave me a matcha latte that only tasted like milk
  • KB
    Kelly Brown
    Dec 19, 2025
    1.0
    I ordered with their mobile pick up system and they typically have a station for it when I got there there was no food out a lot of people waiting and they weren’t asking people what they want 15 minutes later I finally let everyone else get their stuff and ask for mine just for her to pull it out right from the behind station as it’s been sitting there for 20 minutes the worst service
  • BB
    Batyr
    Dec 13, 2025
    1.0
    Come here if you want to pay to be bullied. The older lady loves to stare you down and laugh at you in a different language while serving your food. Like what the heck? It was super weird. She kept laughing and speak about me to her colleague and laugh.. Super “welcoming” atmosphere if you enjoy feeling totally alienated
  • BG
    Brendan Griffiths
    Nov 14, 2025
    2.0
    Always takes so long to get a breakfast bagel and it’s usually stale and really tough to eat. $6 meal deal is cheap in the city at least and the coffee/hash browns are ok. But the long wait every time (even when the store is empty) just isn’t worth the savings.
  • CC
    Courtney Capellupo
    Nov 5, 2025
    5.0
    Only dunkin with fresh fresh donuts and the latte wasnt bad at all. Ill go here anytime I can! Not too much parking but it depends on the time you go because it is NYC and its on a main road.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in New York, NY?

Dunkin' at 412 3rd Ave, New York, NY is open Monday to Sunday from 5:00 or 5:30 AM until 7:00 or 7:00 PM depending on the day.

What holiday drinks are currently available at this Dunkin' store?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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