Dunkin'

3.5
294 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
412 3rd Ave, New York, NY
10016, United States

Hours

Reviews

3.5
294 reviews
5 stars
109
4 stars
67
3 stars
38
2 stars
26
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders and poor food preparation, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unpleasant odors, which detracted from the overall experience.

Speed of Service

Customers frequently noted slow service, with long wait times to place orders and receive food, contributing to a negative experience.

Mixed Experiences

While some customers enjoyed their visits and praised the coffee, others had consistently negative experiences, indicating a lack of reliability in service quality.
  • BG
    Brendan Griffiths
    Nov 14, 2025
    2.0
    Always takes so long to get a breakfast bagel and it’s usually stale and really tough to eat. $6 meal deal is cheap in the city at least and the coffee/hash browns are ok. But the long wait every time (even when the store is empty) just isn’t worth the savings.
  • KK
    Ken
    Nov 7, 2025
    1.0
    Could you pay less attention to your customers whats wrong with you ?
  • CC
    Courtney Capellupo
    Nov 5, 2025
    5.0
    Only dunkin with fresh fresh donuts and the latte wasnt bad at all. Ill go here anytime I can! Not too much parking but it depends on the time you go because it is NYC and its on a main road.
  • CP
    Cindy Preston
    Oct 28, 2025
    1.0
    Worst Dunkin in the city. Everytime I came here always an issue. Last time I went was two weeks ago. I ordered at the counter hoping they would take my order and make the food as soon as they can but no. Instead they charge me 10 cents for something I didn’t ask for. When I asked for the manager they told me they are not in today that they will be on Monday. I asked the lady if she is a supervisor because she is there all the time. So the worker and supervisor told me it only 10 cents and they get tipped $20-40 a day which is a lie I used to come in the mornings. Everytime I do order ahead, they wait till I get there to make the food and drink. Of course they speak in their language and they don’t know how to communicate proper English. Obsurd the management needs to be changed or shut down immediately. Avoid this location or they will scam you and make you wait longer than you should!
  • SU
    Sharmin Uddin
    Oct 25, 2025
    1.0
    This is one of the worst Dunkin Donuts I have ever went to. I get a refresher every day in various neighborhoods, but this location in particular is the worst. Every single time my family members and I go, this associate in there makes the drinks so bad. Every single time I’ve ordered a refresher, the man that is always in there makes it bad. Lastly, the only reason I go to this location and went today is because the other locations were closed.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in New York, NY?

Dunkin' at 412 3rd Ave, New York, NY is open Monday to Sunday from 5:00 or 5:30 AM until 7:00 or 7:00 PM depending on the day.

What holiday drinks are currently available at this Dunkin' store?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.