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Dunkin'

3.8
(219 reviews)
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Business Details

730 Columbus Ave, New York, NY
10025, United States
(212) 280-3396
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
730 Columbus Ave, New York, NY
10025, United States

Hours

Reviews

3.8
219 reviews
5 stars
92
4 stars
54
3 stars
33
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive.

Coffee Quality

Many customers reported dissatisfaction with the coffee, describing it as watered down or not fresh.

Cleanliness

Several reviews mentioned cleanliness issues, including reports of insects and unsanitary conditions.

Product Availability

Customers expressed disappointment over limited donut selection, especially later in the day.

Atmosphere

The store's atmosphere was described as flat and sterile, with some noting a lack of music and a crowded environment.
  • WW
    weny
    Feb 18, 2026
    1.0
    This place is the worst
  • NY
    Nima Yangzen
    Feb 11, 2026
    2.0
    The customer services were very rude. I ordered sig latte but it tasted like any other coffee no caramel and all Really disappointing.
  • BT
    Beatrix Tafoya
    Jan 5, 2026
    1.0
    Watered down terrible coffee. Came in from the cold for a cup Dunkin. Took the first sip and almost spit it out. I was sure I was making it up and tried to power through a couple more sips. No, this was terrible coffee, and it did not have that distinct Dunkin taste I’ve drank some Dunkin in my day. Know what it’s supposed to taste like. I went up to the counter to see if perhaps it was an old batch or they had inadvertently messed it up this batch. Guy swore it was fresh and even right away gave me a replacement. I truly did WANT it to be better, I did, but it was the same terrible coffee like the first cup. Was watered down for certain, and I’d put money on the fact it was also a cheaper blend of coffee that you shouldn’t call coffee. I poured it out actually. My advice: if you’re looking for coffee don’t waste your money. Dunkin corporate needs to do some serious QC on this joint.
  • EM
    Edison Mix
    Jan 1, 2026
    5.0
    Good service
  • MM
    Mehdi Mimoun
    Dec 25, 2025
    1.0
    Personnel pas agréable on dirais qu'on les dérange a éviter
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Certified February 22, 2026Yext Knowledge Graph
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