Dunkin'

3.4
204 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
57 E 125th St, New York, NY
10035, United States

Hours

Reviews

3.4
204 reviews
5 stars
66
4 stars
47
3 stars
34
2 stars
11
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional service, with several instances of incorrect orders and poor handling of complaints.

Pricing

Customers frequently mentioned high prices compared to other locations, with some feeling overcharged for their orders.

Cleanliness

Several reviews highlighted issues with cleanliness, including reports of unsanitary conditions and pest sightings.

Product Quality

Mixed feedback on product quality, with some customers enjoying the coffee and donuts, while others criticized the taste and preparation of drinks.

Staff Efficiency

While some customers noted quick service, others experienced slow service and order mix-ups, indicating inconsistency in staff performance.
  • JD
    Jeimy D.
    4 days ago
    5.0
    Paul is the best
  • MM
    Mandy
    Aug 23, 2025
    2.0
    My coffee always tastes good but its too many homeless ppl in and out the store.
  • ZC
    Zxb C
    Aug 7, 2025
    1.0
    All the Dunkin’s are terrible but this one is something. Family owned business. Employees are old, rude, don’t speak English and take their sweet time & still get orders wrong. But guess what? They’re still going to be a profitable store no matter what & make millions in revenue due to their name & brand while providing terrible service & quality & food. Best business model in my opinion, you can’t go wrong!
  • BL
    Barbara Lance
    Aug 6, 2025
    1.0
    This store overcharges you you go to any other Store medium iced coffee between five and six dollars. This store wants to charge you eight dollars and change.
  • KK
    Kamal
    Jun 28, 2025
    1.0
    Ridiculous, wife went there to have some ice cream and was told they could not take her $20 bill because it was ripped and the tap and pay was not working. The $20 has a small tear.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 57 E 125th St, New York?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.