Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Cleanliness
Several customers noted that the location felt dirty and unsanitary, with concerns about staff hygiene.
Service Speed
Many customers complained about slow service and long wait times, often exacerbated by understaffing.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders and lack of attention to customer requests.
Product Quality
Feedback on food and drink quality was mixed, with some items praised while others were described as stale or poorly made.
MW
M Walker
Dec 27, 2025
1.0
On Dec 27th, 2025 I stopped in to get a meal deal and shake. One male working in front at register. I gave my order and he fixed the coffee first. When he went to make the sandwich I requested that he wash his hands first. He motioned and muttered that he was putting on gloves. I told him I was susceptible to infections and please wash. Well my goodness he had a fit like a toddler. I ask for my money back. Two guys came from the back. Meanwhile the original cashier is saying I will wash my hands now, you satisfied. He had a major attitude and still fussing. I told him I wanted my money back. One of the guys from the back took my receipt and said he would handle it. I asked for my money back 2 more times. The second guy washes his hands and put on gloves and started making the food. I told him I wanted my money back. "No no I make it for you." I saw I wasn't getting my money back so I asked for the receipt because I knew I was making a complaint. I had to ask 3 times for my receipt. The original cashier went in the back still fussing. The guy who made the sandwich had to go to the back for croissants. Who knows what he did to it when out of my sight. I brought the items home and threw away the sandwich. All of this started because I asked the cashier who was handling money to wash his hands. If he throws a fit about washing his hands he does not deserve to work in food establishments. The name on the receipt is Arabic and is common in Muslim communities, particularly in South Asia. I bring up this because certain men from certain cultures do not like to be challenged by women although I didn’t challenge anyone. I just wanted my money back. I do know I will never go to this Dunkin again. Avoid places where employees have tantrums over washing hands
AR
Alexis Rose
Dec 24, 2025
5.0
Love love love ms Zarah…
Ever since they got renovated the service was poor, but the old manager returned and the attitude has changed greatly! Now I can come in every morning order in peace 🙏
TA
Thomas Allen
Dec 1, 2025
2.0
Your run of the mill standard Dunkin. No veggie offerings, often slow service. Management takes no steps towards panhandlers asking for money outside the door.
BT
Bryan Tobias
Aug 13, 2025
1.0
Extremely slow, disorganized and seemingly rude. The location feels dirty and when you walk in you are looked at in away that makes you feel like you are an inconvenience.
GP
GR - NY Princess
Jul 24, 2025
5.0
It was the 1st time I visited that place and I'm very satisfied with the atmosphere with the friendly people always with the smile the lady gave me time to think what I wanted without rushing me . I would definitely recommend to visit that place.
What are the opening hours of Dunkin' at 900 Saint Nicholas Ave, New York, NY?
Dunkin' at 900 Saint Nicholas Ave is open daily from 6:00 AM to 11:00 PM.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup services.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app or online through their order link for a fast grab and go experience.
What new seasonal drinks are available at Dunkin'?
This holiday season, Dunkin' offers the Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru; however, you can order ahead for quick pickup.
What nearby public transportation options can help me get to Dunkin'?
You can use the nearby MTA Subway - 155th St station or the 155th Street transportation stops to reach Dunkin' conveniently.
What nearby attractions can I visit before or after my Dunkin' visit?
Consider visiting the Sugar Hill Luminaries Lawn park or the Sugar Hill Children's Museum of Art & Storytelling nearby for entertainment and family-friendly activities.
Are there nearby places to grab dessert or snacks after Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is close by for additional sweet treats.
What is the address and contact number for this Dunkin' location?
The address is 900 Saint Nicholas Ave, New York, NY 10032, corner of W 155th St. The main phone number is +1 646-340-3929.