Dunkin'

3.9
318 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
201 Madison St, New York, NY
10002, United States

Hours

Reviews

3.9
318 reviews
5 stars
150
4 stars
71
3 stars
48
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly and helpful, with many customers appreciating their quick service and willingness to accommodate requests.

Cleanliness

Most reviews highlight that the store is generally clean and well-maintained, although some customers noted issues with cleanliness and seating availability.

Order Accuracy

There are mixed experiences regarding order accuracy, with some customers consistently receiving their correct orders while others reported frequent mistakes.

Atmosphere

The atmosphere is generally described as welcoming and cozy, though some customers expressed concerns about loitering and noise from other patrons.

Food Quality

While many customers enjoy the coffee and donuts, there are complaints about stale items and inconsistent food quality.
  • MT
    Michael Thomas
    Jan 1, 2026
    3.0
    It in the hood
  • CS
    Chris S-Rodriguez
    Dec 28, 2025
    5.0
    I love the staff, very friendly, great service. Just an update...I talked to the owner...he said that it is not open 24hrs anymore. Time Sunday to Saturday 5:30am to 11pm the time on the door will be changed soon.
  • CC
    Charisse
    Dec 6, 2025
    5.0
    This my go to stop on my way into work. Today I noticed that they are closed and it looks like maybe they are doing some new renovations fingers crossed that is what is happening. Friendly staff and it's nice they have a place to sit while you enjoy drinking your coffee or tea.
  • RZ
    Rebecca Zhang
    Nov 3, 2025
    5.0
    👍
  • VS
    Vitor Santiago
    Oct 7, 2025
    5.0
    Não conhecia o Dunkin (Moro no Brasil) e gostei muito! O clássico pão com ovo, queijo e bacon é sensacional, as limonada e bebidas geladas também são ótimas! Sentirei saudades do Dunkin. Pena que não tem no Brasil hahaha

Frequently Asked Questions About Dunkin'

What are the main products and specialties offered at this Dunkin' location?

This Dunkin' location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, providing a variety of options for breakfast, lunch, and brunch.

What are the usual opening hours for this Dunkin' store?

The store opens as early as 5:30 AM on Mondays and operates late until midnight on most days. On Sunday, it closes earlier at 10 PM.