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Dunkin'

3.9
(326 reviews)

Business Details

201 Madison St, New York, NY
10002, United States
(332) 242-0613
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
201 Madison St, New York, NY
10002, United States

Hours

Reviews

3.9
326 reviews
5 stars
158
4 stars
72
3 stars
48
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and disorganization.

Cleanliness

The cleanliness of the store varies, with some customers noting it as tidy and welcoming, while others mention issues with trash and unclean conditions.

Product Consistency

While many customers enjoy the coffee and donuts, there are complaints about stale products and incorrect orders, indicating inconsistency in food quality.

Atmosphere

The atmosphere is generally described as pleasant and cozy, but some customers express concerns about loitering and a lack of seating for paying customers.
  • CP
    Cassandra Polk
    Feb 18, 2026
    5.0
    The meal turned out better than expected.
  • DD
    DarkWar
    Jan 30, 2026
    5.0
    The decoration is just beautiful. I mean the way they decorated those donuts, even I am not in the mood to have donuts, I want to eat donuts.
  • JH
    Joana Herrera
    Jan 30, 2026
    5.0
    Now I know where to get perfect coffee and refresher from. Thanks Dunkin
  • ND
    Nashia Dragneel
    Jan 30, 2026
    5.0
    I really like thier lattes and coffees. The wraps are always delicious. Would come back again. The staffs are super nice so points for the ambience.
  • AI
    An Nabie Islam
    Jan 30, 2026
    5.0
    The customer service makes the out late and the food better. Makes my every morning.

Frequently Asked Questions About Dunkin'

What are the main products and specialties offered at this Dunkin' location?

This Dunkin' location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, providing a variety of options for breakfast, lunch, and brunch.

What are the usual opening hours for this Dunkin' store?

The store opens as early as 5:30 AM on Mondays and operates late until midnight on most days. On Sunday, it closes earlier at 10 PM.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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